18 Georgia Volkswagen Dealers

I couldn't be more pleased by our experience with Millo & - ksmith

I couldn't be more pleased by our experience with Millo & Isaac. Not only did I get a stellar pre-owned car (exactly what I was looking for), Millo understood why it had to be *that* car. Isaac then hustled to make it happen. I've enjoyed every time I've gotten behind the wheel over the past week and more importantly, haven't doubted my decision, the car, or whom I purchased it from. More than worth the two-hour drive for an outstanding dealership. Ausgezeichnet.

Clay and Prem were absolutely amazing! - klanderson

Clay and Prem were absolutely amazing! So helpful and patient throughout the whole process. We appreciate the level of excellent service we received at VW of Warner Robins. We 100% recommend them to anyone looking for a car.

Best dealer I ever dealt with! - Chris

Best dealer I ever dealt with! Chris Martin is a great sales clerk. The Finance manager Bill Newsome was very knowledgeable. I liked the car was in the show room with a bow on it when we arrived to pick it up; my wife loved that aspect.

We are very pleased and happy with Nalley VW in - cruz_carlosm

We are very pleased and happy with Nalley VW in Alpharetta, specifically with the superb response and second to none sales experience provided by Silvia Egan. Thanks for everything Silvia! 100% recommended

I had a good experience dealing with Ramazan and Frank in - hartthomas91

I had a good experience dealing with Ramazan and Frank in finance. The sales experience was low pressure and he listened to what I wanted in a car.

Kenneth Jones was absolutely amazing! - Bashlor2702

Kenneth Jones was absolutely amazing! Very personable and worked hard to get us where we needed to be. I would definitely recommend buying a vehicle from here, especially if Kenneth is your salesman!

Dennis in sales is great to work with. - Jetta_setta

Dennis in sales is great to work with. Everything went smoothly and I am very pleased with my experience

The customer service was very good Brandon did an - maryann2562

The customer service was very good Brandon did an excellent job explaining everything to me I would differently recommend him to friends and family

Matthew and crew were very good to communicate throughout - Joe.bridges

Matthew and crew were very good to communicate throughout process. He had to get approval through my fleet company which can be a pain.

Very professional and helpful at this dealership. - tinalayer

Very professional and helpful at this dealership. Zachary was a great sales person, Mr. John was quick at coming up with numbers that worked for us and Mr. Sean was efficient at getting all of the paperwork ready

The sales managers here are very dishonest. - shawn0389

The sales managers here are very dishonest. They will give you a drive off quote via text and email and when you show up the car is nothing like advertised. "Certified Car" was extremely filthy, miles were about 1k more than advertised, and they added about $4,000 on top of what they quoted. When we pointed out the issues they were very rude and told us to leave. Beware of Waymon, Maurice, and Rich.

Great experience at Athens VW - larry.saul

If you are in the market for a new car, see Stacy Powell at Athens VW. I have purchased three new cars in the last 4 months. I visited perhaps 10 dealerships in the region...My experience at Athens VW was good...made even better by Stacy Powell. She is a real professional.

The whole staff is friendly. Mrs. Little went above and... - Brittany Stultz

The whole staff is friendly. Mrs. Little went above and beyond to get me in a car. I gained a real friend from this sale!

We have a 2013 VW Passat TDI that has approx. - leewillis33

We have a 2013 VW Passat TDI that has approx. 125k miles on it. About two weeks ago we discovered that it had a coolant leak. We dropped off the car with O'steen in Valdosta on a Saturday and spoke with the service advisor Marquis. We asked to have the techs check for the coolant leak and see if there were any other major problems. The following Wednesday received a call from Marquis who told us that the oil cooler, water pump, thermostat needed to be replaced. He also told us the belt and tension pulleys needed to be replaced also. He also mentioned the left rear speed sensor needed to be replaced, but if we did all four we would save a lot of money because they would cut us a deal. One sensor was $385, but if you replace all four it would be $898. We thought the sensor was bad when we dropped it off based on the warning lights that came on once. When I asked how much the repairs would be when he called on Wednesday he told us $4475 and some change. Marquis assured me this included to left rear wheel sensor. When asked about replacing all four he quoted approx. $5300-$5400. I asked him several times about the math as it did not match up with the quote he provided for the replacement of all four sensors for $898. Based on the quotes we were going to pay full price for a sensor, then the "break" for four in essence buying 5 sensors. I asked several times for a written quote but was not provided one. I asked several times if they would just email it without success. I also learned that the belt that needed replacement was the timing belt after calling other mechanical shops in the area, but that was not explained during the several calls with O'steen. When I realized it seemed O'steen was being dishonest or just had no idea what they were talking about, I told Marquis to put the car back together and that I would come to pick it up. Then the scare tactics started with "The tech said it was a miracle that your car even made it here." "The tech says the car is unsafe to drive." Marquis told my husband this SEVERAL times with no explanation. They would not tell my husband why the tech thought that or provide any information on what he meant. I am so THANKFUL my husband spoke with them. I wonder how many single mothers, Grandmothers, young women, or people that have to rely on them for repairs have fallen victim to their scare tactics. On top of that, they didn't even replace the shroud that goes under the car, which was on it when we dropped it off. I guess they decided they needed it more than we did. When we bought the car from this dealership 4 years ago this car was advertised as having a certified pre-owned warranty. When we arrived to purchase it they told us it didn't and tried to sell an extended warranty for the low price of $1800. They eventually corrected this, but once again it is obvious O'steen does not care for you the individual. Do yourself a favor and go somewhere else to purchase or for repairs. Someplace that is honest.

Poor service, poor location, no pride... - John Galt

Bought a car here at a better price than dealer in Warner Robins, but have repeatedly gotten poor service. Took car in for 30-day check, employees standing around smoking or on computer playing, only one service writer, work got done, but detailer did poor job; in fact top of car and hood had circular scratches like the rag had been dropped on the ground. On another occasion had work done on car, but found it was not done when I got home as I had marked consumable parts that should have been replaced. Recently my salesman called me, said he'd quit and was working somewhere else, so I rode past VW dealership - like a graveyard. I realize brand is having some problems (diesel), but there were hardly any cars, only one salesman, employees standing around smoking - just no pride. Sorry to say a reputable dealer like Jackson bought his brand at a bad time and has been stuck with a poor staff culture. I think it would be best it dealer merged over on Subaru or Mercedes lot and that facility and staff were utilized to sell VWs and fire everyone over at Eisenhower location.

have used the Gerald Jones VW service department more... - gcseim

have used the Gerald Jones VW service department more than 6 times, each time I felt I was an appreciated customer. The staff is not only very professional, considerate but also friendly - giving the customer confidence in the quality of the service being provided.

I am a 60 year old woman and I went in with my son 22 to - deeclay2

I am a 60 year old woman and I went in with my son 22 to buy him a car for college. We saw the price online and when we called they said the car was in their shop being repaired but we could come the next day. We thought this was good as it will be in good shape when we get it. When we went in the next day the price had changed on the car. My son had taken a picture of the price the day before or we would have had to pay more. We bought the car and basically parked it as he college had not started. He drove LESS THAN 500 miles before the engine light came on, there is oil on the driveway, and my son said a lot of antifreeze is coming out. It needs a catalytic converter, coolant hoses and an oil pan gasket among other things. The Volkswagon service department took in the car for repairs three times and each time the check engine light came on before I reached home. They presented me with $6000.00 worth of bills for repairs and told me they replaced the catalytic converter at no charge but couldn't get the light off. In the end the salesman told me the LIGHT ON THE DASHBOARD IS OKAY and not to take it anywhere because it was fine. I immediately took it to another dealer who told me both catalytic converters are bad. WHY ARE THEY SELLING CARS NEEDING $6000 WORTH OF REPAIRS. I am now in the hole another $2000.00. I've checked and they only have 1 certified vehicle on the lot as of 10/7/2022 which means all the rest of their cars are as is. BEWARE PLEASE.