30 Illinois Volkswagen Dealers

Ricky was extremely knowledgeable regarding all VW - ers

Ricky was extremely knowledgeable regarding all VW models. I appreciate how easy he made our car buying process!

Extremely friendly and helpful. - [email protected]

Extremely friendly and helpful. NOT PUSHY at all! This is our second truck in a row from this dealership and Prosper, our salesperson!

Great experience and very smooth process everyone was - jrfritz26

Great experience and very smooth process everyone was super helpful and the process couldn’t have been easier

Very pleased with the service as usual. - mjt

Very pleased with the service as usual. Wonderful waiting area. And Ronnie Haleem is great

Excellent Customer Service. - Abel Davila

Excellent Customer Service. Sales Rep took his time to explain details and answer questions I raised.

Luis was amazing from start to finish! - israelrod05

Luis was amazing from start to finish! Not sure I would have made this purchase had it been anyone else.

I was greeted when I arrived. - Kenneth

I was greeted when I arrived. Checked in and walked to the waiting area. Where there was coffee and donuts.

Great service, had oil change and AC check and recharge; - Jimmyred

Great service, had oil change and AC check and recharge; leak at the Schrader valve. Also had a weird smell that wasn't found on the fast turnaround when I purchased in April, they took care of it and installed a new cabin filter. Hilary was great and real attentive to my needs, highly recommended! Service is top notch!

Excellent customer service and very responsive. - fishinc1975

Excellent customer service and very responsive. Answered all of my questions and provided me a phenomenal deal

Went in for service/maintenance. - Oscar

Went in for service/maintenance. There was little to no wait for dropping off vehicle. Jessica explained everything quickly and clearly. Great service overall!

This dealership should have a 10 ++++ rating. I had a... - Jane

This dealership should have a 10 ++++ rating. I had a wonderful experience shopping for my new 2021 Mazda CX-5 Grand Touring SUV. I want to thank Howard Tuttle for all his great patience with me trying out to many SUVs. Howard, also deserves a 5-Star Rating. He is a very intelligent & knowledgeable salesman with good humor & a nice smile. Sorry I took so long Howard in making my decision. I fell in love all over again, only this time it was an SUV. And the added (Plus) is that I now have a good trusting friend, whom I can rely on to help me learn more about my new Mazda CX-5. I do better with hands on learning. I’m an old fashion gal. I will always highly recommend Howard’s excellent salesmanship at Sierra Motor Mall when anyone is looking for a new vehicle. Howard Tuttle is a very dedicated salesman, your very lucky to have him on your staff. Please tell Howard “Thank You” for his all his great help in showing me how the Mazda CX-5 safety features work out on I-80. It has eased my mind letting me know how safe I truly am in this wonderful vehicle. Now I know why Mazda has such a high #1 rating. I also, want to tell Bob Healy “Thank You” for honoring his words to me on the extra items I purchased for my Mazda CX-5 . He’s terrific and a great Business Manager. Please stay safe everyone & have a nice day.

They did a nice job walking me through the process and - Bill

They did a nice job walking me through the process and explaining the car features. Pretty smooth experience throughout

I had a fantastic experience doing business with Daniel - jafar_iqbal

I had a fantastic experience doing business with Daniel Wruskyj, a real gentleman, and he met all my expectations. I liked the car very much and we agreed rapidly upon a final price, the procedure was well ironed out and he displayed a highly professional attitude throughout the entire process, I felt very comfortable working with him due to his guidance and assistance.

Love my new Atlas and Joey P is the reason why. - mickey

Love my new Atlas and Joey P is the reason why. Joey P couldn't have made the deal go any smoother.

John Hickey was our salesman. - GinK

John Hickey was our salesman. He was patient and very helpful in finding my dad a great vehicle. Everyone at the dealership was very friendly and helpful. Will definitely be back when we're ready for another vehicle.

Brandon was great to work with! He made this the best car... - ajett3489

Brandon was great to work with! He made this the best car buying experience ever!

Purchased a 2022 Jetta Sport. - ceo11976

Purchased a 2022 Jetta Sport. Adalia was professional, polite and very helpful with answering questions and assisting us with finance options. The dealership was very busy, yet still we were assisted quickly. I am very satisfied with the automobile and would highly recommend visiting this location for purchasing a car.

Over the weekend, I walked in without an appointment and - newyorkone

Over the weekend, I walked in without an appointment and was warmly greeted by the dealer's sales manager, the used car manager and a sales associate! Within minutes of explaining what I was looking for, I was out on the road for a test drive. While I was planning to purchase a car the same day, at no point did I feel pressured to make a decision, or was talked into a different car that I had no interest in purchasing. Robert did a terrific job of listening to my needs, Odis understood the unique financing challenges that I was under, and together worked to help make my purchase come together. Overall, this was the most smooth vehicle transaction I've had to date. You're obviously searching for a car, otherwise you wouldn't be reading my review... don't hesitate to visit Pugi Volkswagen. The entire team will take terrific care of you!

We bought a vehicle today at Autohaus and we had the - Jen_lacorte

We bought a vehicle today at Autohaus and we had the pleasure of being helped by Mike Carnegie. He was very helpful and did a great job. Finance guy was also amazing in the entire process. Thank you both for a great experience.

I have been in the market for a new car and was torn - betsy.leibson

I have been in the market for a new car and was torn between the Ionic 5 Limited and the EV6 Wind. At Liberty Auto Plaza I drove the EV6 Wind - great car! While I changed my mind at the last minute, I have to give a big thank you to the Sales person, Kyle Tayfel. He was always very polite, respectful and handled all of our conversations in a professional manner. II would highly recommend the dealership and Kyle.

Just purchased a used F-150 from this dealership and was - dmike.brady

Just purchased a used F-150 from this dealership and was more than satisfied with the entire transaction. Worked with Brayden Lovett who was very knowledgeable and helpful. Everyone at the dealership was very friendly and professional.

Trash people selling trash cars. If you buy from them... - Kivonepernell

Trash people selling trash cars. If you buy from them make sure you have a lawyer because they will screw you every way possible. They could have just fixed the oil leaking from the car but they tried to get out of taking responsibility.

clean, safe, friendly, large space, great people, no - Read This Review

clean, safe, friendly, large space, great people, no pressure, nice cars, never once a wasted trip

Brittany Koschnitzki was helpful, professional, and... - Stephanie

Brittany Koschnitzki was helpful, professional, and knowledgeable. I would highly recommend talking to her about your next VW!

Very pleased with my Tiguan 2021! Love it fully loaded!... - Monquiktabr

Very pleased with my Tiguan 2021! Love it fully loaded!

ELGIN VW Surprasses My Expectations - [email protected]

Elgin VW is a new stand-alone VW dealership which is very conveniently located a quarter mile north of I-90 off Randall Road on Auto Mall Drive. I had visited there in early 2017 for an oil and filter change as well as to check out the dealership. During that visit, I first met Steven Eckhardt, who is the Assistant Service Manager. When the servicing was done, Steve reviewed the work he’d done and indicated that the inspection didn’t reveal any problems. While the service work was being done, I walked into the very large showroom to look around at new Volkswagens. It was there that I met Jeff Gossage who is a well informed and no pressure sales professional; no pressure is my favorite kind. By then, I was clearly impressed with Elgin VW. I also knew that a stand-alone dealership would be totally focused on VW with both service and sales. For 16 December 2017, I’d made an appointment with Jeff to talk about a new 2017 VW Golf Alltrack SEL. Prior to that, my situation was one that I perceived to be difficult because I had a lease on one VW that had several months remaining on it and I wanted to lease a new VW. It not only could be done, it was seamlessly done. The best part was that I got the exact 2017 VW Golf Alltrack SEL with the exact options I wanted. December 23 was the closing on my car. The Finance Manager, John Dubois, made the closing process easy and I was out of his office in less than twenty minutes! So, thank you Jeff Gossage.

Naveen Howard i brought a Volkswagen there a couple of... - h09004119

Naveen Howard i brought a Volkswagen there a couple of weeks ago the service was great the process was easy the sale people there are great .but the sale person i had was very nice and knowledgeable about Volkswagen he made the process so painless I don't like shopping for cars but my sale person made it enjoyable Mr. Ken Brown is a great salesmen I'm going to recommend all my family and friends to Mr. Brown. Naveen Howard

I had a great experience with the salesman being willing - syrus64209

I had a great experience with the salesman being willing to video chat with me and fully look over the car. He was quick to respond and get me answers to my questions. Also managed to pull off having my car delivered fast as possible.