10 Missouri Volkswagen Dealers

Always a pleasure working with Blaze (and Beau). - Leila

Always a pleasure working with Blaze (and Beau). This is my family's multiple purchase from Blaze, and I have been a Suntrup customer of over 10+ years simply beause of the comfort level and non-nagging sale tactic. He is professional and listens to our needs. Each visit is satisfying and smooth.

Thank you Andre for selling me such a beautiful 2023 VW - K DREAM

Thank you Andre for selling me such a beautiful 2023 VW Atlas Crossport Se I love it! My Dream Truck, it’s more than what I expected, Dream is like a kit car almost. This truck has a lot of safety in it, very spacious. Bold, beautiful, sexy, classy, and stay ready. I get so many compliments on Dream and absolutely love my interior so much🥰 nice system, great on gas, floats on the highway, etc. I would recommend this truck to anyone. I’ve been complimented on this truck since my purchase and it feels great to see people that are just as happy to see your truck as you are. Thank you Kevin for your help also, I’m greatly appreciative to you both and the VW staff are so welcoming every time I visit and I wish VW plants, especially the employees the best and keep blessing 💯🥰

Very good experience. - russell.makepeace

Very good experience. I've always found the service department helpful, and this time I worked with Eric Tentschert in sales. He was attentive, honest, and followed-up without being pushy.

Thank you all so much! - Shipps

Thank you all so much!! Start to finish - fast process! We have purchased three vehicles from Joe Machens and this being our 2nd from the Volkswagen dealership.

Horrible customer service particularly service - Chrisb277

Horrible customer service particularly service department. They will waste an entire day, not help you, and not care

I made an appointment for a check engine light that had - tdschwab11

I made an appointment for a check engine light that had been on and waited a month to get in to arrive at the appointment early to be told we do not do this service this late as the techs go home at 4 pm! I was there an hour before 4 pm with 3:30 pm. I scheduled this online!! I left work early to go to this appoinment! So not only did I lose time at work but I had to call around to get in sooner!

I had the best experience with JR Johnston, no pressure... - ejulian

I had the best experience with JR Johnston, no pressure sales, and got a great deal on my new vehicle.

This was the first dealership I actually enjoyed working - Jakob Blake

This was the first dealership I actually enjoyed working with. When they say "they're not like the traditional dealership" they mean it! Maximas my salesperson, he was laid back and not pushy at all. Super informative and really helped us out. Great Experience! Will be sending my family over to VW Lees Summit!!

Molle Volkswagen is the most unhelpful customer service - madcustomer

Molle Volkswagen is the most unhelpful customer service that I have ever dealt with in my entire life. They informed me my brand new car (2022 Taos) was unsafe to drive when the service lights came on and they could not get me in for an appointment for more than three weeks. Additionally, they had no solution for me on a loaner car or a car that I could drive while I wait. This is the third time there has been an issue with my car and they have given me outrageous timelines for when things are complete and even when they do have my car, the communication is horrible and often requires me to call them for updates as opposed to them calling me. Additionally, most of the time the people answering the phones aren't even nice or apologetic. I understand there are staffing shortages every where but they could at least PRETEND to care that they can't help me especially since I purchased my car at their dealership only a little over a year ago. There are much nicer dealerships out there, I would recommend not wasting your time.