My warning to any potential customers is this; This... - Justin H
My warning to any potential customers is this; This dealership is ready and willing to take your money, but not any accountability. I'm not the first to be duped by them, but hopefully I will be the last.
I bought a used vehicle on 12/26/2020. The vehicle was on the dealer lot as a trade-in. At the time that I saw and test drove the vehicle it had not yet been cleaned, serviced, inspected, or otherwise - because of the very recent trade-in.
First, they tried to charge me more than $3000 above than the advertised sale price. Fortunately, I picked up this 'error' before signing the purchase agreement and had them change back to the advertised price.
Second, because of the price and the very low mileage of the vehicle I was assured I would have a full warranty for the first three months. That evaporated faster than the ink could dry on the purchase agreement.
Third, the Blind Spot Monitoring (BSM) system is defective and has been since the first drive home. It reportedly requires two sensor modules in in the rear bumper to be replaced, coincidentally costing $3000. As a result, the safety suite on this vehicle is not functioning as designed and intended. The dealership is vehemently denying any responsibility.
I strongly suspect one of two scenarios;
First, the vehicle was not inspected prior to my purchase because of the very quick trade-to-sale time.
Second, and even more egregious, VWN knew about the fault and chose not to repair it because of the cost, and knowing that NJ only mandates them to cover the powertrain for 90 days.
Either way, service at this dealership stinks, and they do not stand by what their salespeople tell you, nor the products that they will sell you. Let my mistake be a lesson for you.
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