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Frank Boucher Kia of Racine

Racine, WI

4.6
751 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 751 reviews

December 06, 2022

Wonderful service stands by. Their product. Car has 667 thousand miles and I still get free oil change. Can’t beat that for quality product and service! More

by VULNEK
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mokry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Frank Boucher Kia of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2022

Both the sale rep Noah and sales manager Scott were very helpful throughout the whole process in the Mazda dealership. More

by Tom L
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ruscheinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
December 05, 2022

Working with Nick was an absolute pleasure. Process was very smooth and I appreciated his attention to details. Took the time to make sure I was comfortable with everything More

by Nbole
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Erie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Frank Boucher Kia of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia of Racine. We appreciate your business and hope to see you again soon!

December 02, 2022

I had a great experience and they did a good job. Let me know of possible future repairs. Not pushy More

by ms.julia0715
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anissa
Dec 02, 2022 -

Frank Boucher Kia of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

December 01, 2022

Mitchell went out of his way to bring me my spare tire. I live a half our away! His communication is great. More

by LOPEZ21508
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Frank Boucher Kia of Racine responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Frank Boucher Kia of Racine are glad to have you as a customer.

November 30, 2022

Dealership basically charged me for repairs not needed for what I brought my car in for. Then did not even repair what was supposed to be done! Basically swindled me More

by FLIET1982
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unica and service dept
Dec 04, 2022 -

Frank Boucher Kia of Racine responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call directly at your convenience. Chris Miller, Service Manager 262-886-2886

November 30, 2022

Had my car towed in for a check engine, light, the dealership change the oil and gave me a tuneup, but still did not fix the problem at hand which was the check engine light. Ultimately charge me $400 More

by FLIET1982
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unika and service
Dec 04, 2022 -

Frank Boucher Kia of Racine responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call directly at your convenience. Chris Miller, Service Manager 262-886-2886

November 30, 2022

They did excellent job selling us a brand new car last week Lee McGee did a great job More

by BLAHAMARTA79
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Frank Boucher Kia of Racine responded

Thank you for taking the time to share your thoughts on working with Lee and our team. We're glad to hear we delivered such a great experience!

November 29, 2022

Been coming here for years! I brought my husband car for tomorrow! I'll keep coming back! More

by KRIDDYKRUDS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Nov 30, 2022 -

Frank Boucher Kia of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2022

Lee McGee did an excellent job of selling us a new Car last week.❤️ Lol More

by andrewblaha30
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Frank Boucher Kia of Racine responded

Andrew, Thank you so much for your kind words for Lee, and for taking the time to leave us this wonderful feedback!

Nov 30, 2022 -

andrewblaha30 responded

Your Welcome

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