Extended warranty still cost me a bundle for a repair - unhappy-camper
I purchased a used trailer that came with the remainder of a 3 year warranty. I noted the bathtub had a crack in it that would allow water to pass to the floorboards. The service guys were pleasant and relatively quick to provide information about availability of replacement parts from LaGrande Oregon (145miles). Even though I volunteered to go an get the replacement part, they had it shipped and charged me the freight. The extended warranty would only pay for 4 hours of labor to replace the bottom part of the tub. It would take at least a very good portion of that to get the tub out. The remainder of the labor was on me Plus the $50.00 deductible! Add insult to injury, I had asked them to look at the slide out to see why it seems to go so slow. They told me there was a rock in the track that was making it seem slow, but it was no different when I picked it up. They also, told me they lubed the rails. The pictures I took after getting it back, would be Very difficult to see lube. When I presented the pictures, they told me it was a dry lube. I won't be going back to them for any more service OR sales. I have to admit that the workmanship was really good, but lying to me about the rock in the slide out rail, and gouging me for the labor was not appreciated. I'm hard pressed to imagine what the real cost would have been without the extended warranty.
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