6 Utah Recreational Vehicles Dealers

Pros: Store very clean and good stock on hand Finance - - likegolf71

Pros: Store very clean and good stock on hand Finance - Great - Loved Justin who helped finalize our deal Knowledgeable sales staff and fair trade in allowance given Service Dept at West Valley location is totally Awesome Cons: Sales - Initial experience good, but it feels like salesman SH at Murray was just out for the commission and not wanting to help fix problems that were experienced. Delivery of Trailer - They claim they went through all systems and checked them out. Upon walk through we noticed a few items, but was assured by our walk through guy that they were all “normal” and ok. After camping there were things we feel should have been caught by the pre-delivery check, but obviously weren’t Experience: We went to the Murray location on State street to purchase our trailer. Overall sales experience was good. We were assured they they go through and test all systems and make sure they are working properly before we pick it up. Picked up the trailer and upon the walk through noticed a few items, (wiggly hinge on the freezer), but was assured that those things were “normal” by the guy performing the walkthrough. Took trailer out and tried it in the driveway and up in the mountains. That’s when the problems were found such as. Water heater blew thermal link - West Valley location was great - (give Chris in service 4 stars) he gave us a new fuse and we installed and we thought we were good to go. While there we asked him about our fridge not running on electricity, He said the plug should be wrapped nice and just needed to be plugged in. We had the receptacle to plug in, but no plug could be found. He took us out and showed us what they look like. Went home and found our plug shoved clear up behind the fridge and crammed so hard between trailer and fridge it took a while to get it down so we could plug in No hot water up camping…..Apparently where the fuse was installed was not correct so kept getting too hot and fuse blew again. West Valley rerouted the fuse to where it was supposed to be.. Took it up camping and found a usb plug didn't work (didn't even light up) so that wasn't checked on pre delivery either. Big problem was the black tank clean out valved sprayed water all over the bathroom upon first dump clean out. Not sure if this is checked pre-delivery, but it should be as it was found that the hose wasn’t even hooked up under the sink. Took trailer into West Valley service dept to get the above items fixed, since we had dealt with Chris and felt they would find and take care of the problems and not brush them aside.…They are having to order a new fridge since the hinge was totally bent, so the “not a big deal” thing we first noticed really was a big deal. They also found the hose that was not hooked up and spraying water all over the bathroom. Replaced the plug etc. We contacted our salesman SH after our first camping trip to tell him our bad experience and he said he would see about some sort of store compensation and call us back. We have never heard from him and no compensation has been added to our account when West valley looks….which is why it feels like he is only in it for the commission and not caring for his customers. If no compensation fine, but at least call the customer back. We won’t be back to the Murray location for anything in the near future.

Not Blaine Jensen any longer (Camping World)… terrible. - Chan122

Not Blaine Jensen any longer (Camping World)… terrible. Simply terrible! I don’t know of a good RV dealer.

Great Service! - BruceB

Came home from a trip and the slide out motor was blown on one side of our trailer. Couldn’t manually override and it was blocking the fridge, which was still pretty full. Camping World St George sent Sean out to our house and he was able to get it open far enough so we could empty the refrigerator prior to taking it in for a full repair. Great folks - great service!