12 Massachusetts Audi Dealers

I was very impressed on my first service visit with the - Doc

I was very impressed on my first service visit with the professional and courteous approach to my issue. It was resolved perfectly on time after an overnight stay, and I was even offered an Uber ride home. My service representative was extremely kind and helpful!

Rob was amazing and helped us find a perfect SUV for our - jas99

Rob was amazing and helped us find a perfect SUV for our family. Very accommodating to our hectic life. Paul was equally awesome. Thank you both!

The staff, particularly Aiden, was very helpful. - carolyngn66

The staff, particularly Aiden, was very helpful. I never felt pressured and had a chance to get to know and trust his judgment. We traded dog stories and he has a good heart. It was a pleasure and I will recommend Mattie’s to friends.

Excellent annual service experience. - RichL

Excellent annual service experience. Service Consultant Raymond Baez was very helpful and knowledgeable in all aspects of our Audi Q5. Would definitely recommend.

Great Experience! - Wlls

Great Experience! I highly recommend Sal Akozbek. He is not only extremely knowledgeable, but friendly, not pushy, and was on top of everything. I would definitely return again if purchasing another vehicle.

Just had a Audi recall service done. - John

Just had a Audi recall service done. It’s nice that they provided a Lyft home and back to the dealer to pick up my car for free. They fixed the problem and also washed my car. Great customer services!

I had previously purchased a 2018 Audi Q3 from Audi - hadley-bowman

I had previously purchased a 2018 Audi Q3 from Audi Natick. My wife and I were pleased with the experience then and the interactions we had with the Service Department since then. So this year when it was time to replace my wife’s car – she decided that she would also like a Q3 & we returned to Audi Natick. Kevin Chu was the sales representative that we worked with. He listened carefully to our wants and needs & took us for a Test Drive in a 2021 Q3 that we determined to be the best fit for us (and the right color). My wife loved it and, with Kevin’s friendly and able assistance (and additional inputs from Derek, Chris, and Michael), we then purchased it; having obtained a good trade value for her old car. Kevin was available and very responsive to all our questions and requests all through the process. When we came to pick up the car; the sun burst from the clouds and it looked perfect! Kevin enthusiastically took all the time we needed (over an hour) to show my wife how everything worked and answer our questions – from the hood latch and headlights to the hands free sensor for opening the back hatch. He even helped my wife sync up her phone with the media system. Kevin also told us to feel free to call him if we had any other questions or wanted to go over anything again. We have continued to be impressed with the Natick Audi Sales and Service team – and recommend them for your future car buying or Audi Service experience. Thank-you Kevin!

I worked with Jim Liberidis. - elefever

I worked with Jim Liberidis. He was very helpful, professional, and informative. I highly recommend JIm.

Recently bought a CPO from this store and the entire - Josh

Recently bought a CPO from this store and the entire experience was great. My salesperson (Justine) was friendly and the negotiation process with her manager was fair and quick. After working in the automotive industry myself, I have high expectations for what adequate customer service should be, and Audi Shrewsbury certainly delivered.

Return Customer...with a Smile! - Greg&Nadine

We recently purchased our second Audi from Fathers & Sons (Audi of West Springfield). Another great buying experience and great price! We returned based on our prior buying experience and exceptional service over the nearly 8 years we owned our prior Q5. Both Vinnie and "Z" were great on the sales side and Steve the Service Manager is excellent. My wife and I have always felt that buying a car is also buying the ongoing relationship with the dealership as long as you own the car and we've never been disappointed. Not to mention the car is amazing, there is nothing like driving an Audi! Keep up the great work Fathers & Sons!