VROOM

Where do I start? First everything was fine. We ordered the vehicle they say it inspected and cleaned. This car had issues since the day it was delivered. First the Na First everything was fine. We ordered the vehicle they say it inspected and cleaned. This car had issues since the day it was delivered. First the Navigation system needs a 400-dollar part they refused to pay. Then the car windshield wiper fluid to clean the windows doesn't work. None of the USB, in the front of the car work. The car was never even cleaned before it came to my house. I had to go have it washed and gassed up myself. I spend 28k on a vehicle i expect the basics to work in said vehicle, but vroom apparently doesn't think so. A dealer in person will fill your car detail it and ensure anything broken is fixed before you take it home. This dealership will say they checked, but in reality, they're obviously lying. Warrantee to try and get anything fixed is a joke too. I will never buy a vehicle from this dealership again, and I would urge you to do the same. I'm pretty easy to please and I also have expectations when I pay someone 28k for a vehicle. I can't believe the poor service I got, and the fact the company won't fix anything that is wrong with the vehicle. RRRRRUUUUNNNN!!!! More

Easiest car buying experience ever. Never buy from a dealer again. All completed using only my cellphone. Never buy from a dealer again. All completed using only my cellphone. More

Everyone that I spoke with from Vroom was very informative and kind. I didn’t have a bad experience not once and they kept very good detail notes for the next person in cases I had to call again. informative and kind. I didn’t have a bad experience not once and they kept very good detail notes for the next person in cases I had to call again. More

This is my 3rd purchase from Vroom. Not because anything is wrong with the vehicles but because they make it so easy. I had the honor of working with Ivan a second time to purchase my d Not because anything is wrong with the vehicles but because they make it so easy. I had the honor of working with Ivan a second time to purchase my daughter’s car. It never fails, I seem to buy around the holidays. Any delay was no fault of Ivan’s and he made sure to keep me updated. The car delivered the Monday after Thanksgiving and was exactly as shown and absolutely beautiful. The driver notified me when he was leaving Houston and we decided to meet at the Truck Stop rather than my house since I was at work and it is on the main highway (I live in a rural community.) Shaun was by far the kindest driver I’ve meet. We chatted while he unloaded and loaded, he helped get my plates on and never once seemed rushed. The car was a surprise for our daughter for Christmas but since it delivered within two weeks of the processing beginning, Santa came early. Thanks again, Ivan and Vroom, for a wonderful car buying experience. We will be back again soon, I am sure. More

Salesman James Myers and sales director Rodrig Melendez are awesome at their jobs and were a pleasure to work with! are awesome at their jobs and were a pleasure to work with! More

Vroom was easy to work with. They performed everything as promised, including 2 day delivery. They performed everything as promised, including 2 day delivery. More

The process was easy, obtainable, and great. I'm happy about my vehicle purchase. I'm happy I put my faith in vroom, it was worth it. I'm happy about my vehicle purchase. I'm happy I put my faith in vroom, it was worth it. More

I was skeptical about using the "online dealer network" of Vroom or similar competitors. However, the process was so seamless and fast... I will never trade-in a car any other way. I knew exactly what of Vroom or similar competitors. However, the process was so seamless and fast... I will never trade-in a car any other way. I knew exactly what I was going to get for the car before it left my drive way, and I received the check no less than 2 days later. Thank you Vroom for making this process simple! More