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DSR Leasing

Mission Viejo, CA

2.6
35 Reviews

28321 marguerite pkwy, suite 208

Mission Viejo, CA

92692

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35 Reviews of DSR Leasing

August 23, 2022

Rachel and the whole team at DRS Leasing were a pleasure to work with! They made our transaction quick and easy. They were responsive and very professional. I highly recommend them!! More

by ERIKWELLSJONES
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers
August 05, 2022

Helped me get my Toyota lease quickly and had my old lease picked up for me at the same time. Great service! Thank you DSR for making my experience grand. Big thanks to Anthony, Rachel and Breanne for t More

by LeslieW66
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers, Breanne Vincent
August 03, 2022

I called earlier about a car one the site. They were super informative and helpful More

by lyonking123
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers, Chris Montague
July 26, 2022

Trust the low reviews. Took my “deposits” and after 18 months never delivered the vehicle. I asked for deposit back and they held some saying it was non-refundable. Reporte More

by ryan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jill, Chris Montague, Breanne Vincent
July 13, 2022

Don’t sign that contract! Super unprofessional. this isn’t a professionally run company. They have a lot of loose ends on their business side and they expect us to suffer for More

by Paulaj
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Anthony Lopez
July 06, 2022

this is my story. 1. Signed a Contract with DSR(Jill Holder) at 9/17/2021, I paid $795 service fee and $1000 deposit to order a Mercedes. 2. DSR noticed me Car is More

by Peter
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Chris Montague
June 29, 2022

I have sold TWO cars with DSR in the last several months. One car was not in my physical possession and the whole team was so supportive and helpful, and took what was really a stressful situation and made i More

by rachell
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rodgers, Chris Montague, Eric Duss, Breanne Vincent, Andre Pier
June 07, 2022

unprofessional had been looking for a vehicle for a family member went to their site multiple times and then also called multiple times saying all the staff is meeting, when finally got to talk to some More

by ck1820
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Doug
Jun 07, 2022 -

DSR Leasing responded

Hi CK1820, Its unfortunate to hear your experience wasn't to your expectation. We looked into the file and read the notes, it looks like the initial quote that was sent to you was on a base model but after looking thru the available inventory and those vehicles having added features, the pricing would increase so the initial quote was no longer achievable with the added features. We can honor the initial quote if you factory order a model without the added features. thank you. Team DSR

May 25, 2022

I had been looking to purchase a Dodge Durango Hellcat for about a year, but because there was only 3000 made and it was only produced for a single year (2021) I was finding it impossible to find one that More

by Clintmckinney
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Monica
April 20, 2022

Awful service. Please stay away entirely. They literally took my car and have done nothing but make me wait. More

by acmedeiros88
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Anthony
May 25, 2022 -

DSR Leasing responded

Hi Alec, We're sorry you were not satisfied being paid your vehicle equity within 3 business days of when you dropped the vehicle off at Camino Real Chevrolet. They are the ones that purchased your Buick Encore lease from you when you dropped it off with them. They also did make sure you were paid before they had received title. If there is anything we can do in the future to be of assistance to. Please don't hesitate to call us. 949-485-3002. Thanks, Anthony Lopez

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