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Motor Home Specialist

Alvarado, TX

2.2
195 Reviews

5411 South I-35W

Alvarado, TX

76009

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195 Reviews of Motor Home Specialist

November 14, 2022

Do not buy from this company. Please save yourself the stress and aggravation. Go anywhere else! Purchased an Rv from them on 11/4 . We could not get there before 10/31 so th More

by Izzy21682
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Graham, Mark Griffith
November 05, 2022

Buyer Beware. I purchased our Sunseeker from MHSRV December 2019. Purchased the best warranty available for $5355 according to the finance guy. Guess what 3 years More

by rzrcrazy2014
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Justin Pongratz, Donny O'Banion
October 23, 2022

The sales staff was GREAT until we left the lot with the motor home. It was a consignment motorhome. They said they had checked everything. During our first trip, the seatbelt was broken. That is a basic sa More

by Muriel
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I know longer have the card
October 19, 2022

These people are dishonest. My family has been saving up for a long time to get the RV of our dreams and this has been nothing but problems, EXPENSIVE problems! Within 5 minutes More

by georgepicken123
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Donny O'Banion
September 21, 2022

Service dept is worse than terrible. Will not return phone calls or email message. If you are full time rv'er, they will NOT even look at your unit without leaving it unoccupied for 1 w More

by Jwtibbles
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve
August 03, 2022

These people are horrible! !! Buy elsewhere!!!!! Delivered my coach not working. Horrible service after the sale!! BUYER BEWARE More

by Hal
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Abbey
July 11, 2022

Bought 2022 Dynamax DX3 ,,,no service and will not answer phone. No phone messages returned from service or any of management,,,,BEWARE ABSOLUTELY NO CUSTOMER SERVICE AFTER PURCHASING More

by Lfinley
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Donny O'Banion
June 26, 2022

What a disaster. Still getting a Class C Thor Sprinter fixed after 9 months. They don’t answer the phone. They cut ceiling lights the the day we left, because we coul More

by jefftroiano
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Beware of Snake Oil Dave
June 24, 2022

The most dishonest, poorly run, terrible customer service experience we have every experienced. From the owner/CEO down to the minions, they could care less about customer service and communication. Once t More

by vnelson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tim Day, Steven Adams, Donny O'Banion
May 29, 2022

Do not buy from this dealership, they are not fair and honest, I lost my 5k non refundable deposit on an Rv becasue I did not qualify. Not even an option of keeping it on credit. I ended buying the sa More

by Brian.williams
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sean, Donny O'Banion
1
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