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1and2 Automotive
Dallas, TX
277 Reviews
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277 Reviews of 1and2 Automotive
November 25, 2020
I was actually in the market for a vehicle for me and my baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people More
by adrinia
Employees Worked With
ss
Helpful September 16, 2020
I should have walked out when my best friend warmed me how they did her. After only 6 months of having the car the ac went out. When I was ready to walk out they wanted to know why and I said because it’s how they did her. After only 6 months of having the car the ac went out. When I was ready to walk out they wanted to know why and I said because it’s a old vehicle, what if something goes wrong? The response I got was, we will take care of it. I asked if that was for duration of me making payments and he said “yes, absolutely! I was PROMISED by the manager that they would fix anything that went wrong with the car NO MATTER WHAT AND NO MATTER WHEN SOMETHING HAPPENED. I gotThe run around when trying to get them to fix the ac, but boy, be a day late in that car payment and they blow you up!! I know, it’s my fault that I didn’t get that in writing and I should have known better. The point is, they will say ANYTHING to get you to sign and I was a little desperate for the car at the time. I wish I would have left when everyone told me to. AC still does not work and I can’t afford to pay what they will charge to fix it. If you’re reading this and thinking about buying from here, DON’T DO IT! Ps..they also had the audacity to have me leave a good google review to help improve their rating. It was only based on the kind gentleman that was working with us. It is not his fault the company is shady in doing business... More
by Upsetone
Employees Worked With
These people probably are not there anymore
August 03, 2020
They will take your money! dont do it! After putting 1400 down on 2012 Cadillac SRX and driving less than 3000 miles and the motor is gone. Its been 2 weeks since they picked it up and stil After putting 1400 down on 2012 Cadillac SRX and driving less than 3000 miles and the motor is gone. Its been 2 weeks since they picked it up and still haven't heard from them. i called every day for 2 weeks. i got the run around. Im still waiting to hear from them. By the way i was a great customer paid early and paid extra. More
by jhaynes30
Employees Worked With
No sure i worked with
March 17, 2020
Omg this is the worst car lot ever!!! I got a 2012 vw cc. Looks nice on the outside but the engine is shot! I got the car at the end of January & it has been in the shop twice already. They fixed the first p Looks nice on the outside but the engine is shot! I got the car at the end of January & it has been in the shop twice already. They fixed the first problem but shortly after that the engine went out. I was told they replaced the old one but the same problem has happened again. They have the audacity to blame me for the blown engine. These people are rude and very unprofessional. I would not recommend anyone to purchase a vehicle from them. I am currently waiting on them to pick the vehicle up from the side of the 30 freeway, where it stopped and I was stuck for over 3 hours. More
by Nacoleford
Employees Worked With
Fabion, Crystal
February 02, 2020
On Jan 30 2020 i financed a car from them the Engine light came on soon as we got home they Sold us a car that never went through service the next day we went back up there I asked for my money back som light came on soon as we got home they Sold us a car that never went through service the next day we went back up there I asked for my money back some guy told me I will never see it and then started laughing now I'm out on money and a car less then 7 days and I'm dealing with a loss this hurts like xxxx to have people like this rip people off imma fight til the end imma pray to my GOD that I get my money back. More
by Richelle aka nunu
Employees Worked With
Sergio Gallegos and DJ
November 08, 2019
BUYER BEWARE.... They will take advantage of you if you are in a bad situation. They sold me a car with open safety recalls. If they are too lazy to get recalls done imagine what else could be wrong with t are in a bad situation. They sold me a car with open safety recalls. If they are too lazy to get recalls done imagine what else could be wrong with the vehicle. If you finance through them and are in good standing they will sell your loan off to an even worse finance company without informing you. You will find out when the new loan company calls you asking questions about the car and your payments. More
by AmberWawas
Employees Worked With
Dont remember his name
October 31, 2019
My husband and I financed a 2010 Buick Lacrosse 3 weeks ago . It ran great for a week and then had transmission issues. We brought it back and was told a new transmission was needed and put in and a week l ago . It ran great for a week and then had transmission issues. We brought it back and was told a new transmission was needed and put in and a week later the same problem returned. We care upset and disappointed with this company. No one has tried to fix the situation but yet they want their car payment every 2 week Maybe we need to get a la lawyer to get some justice. The Palmers More
by Ladycee55
Employees Worked With
Daniel and Jaime
October 28, 2019
They are a rip off..I have submitted a claim with Riffe Law Firm/ Texas Lemon Law. My daughter bought a car did not have for a week now she's having transmission issue. When you call them they keep transfe Law Firm/ Texas Lemon Law. My daughter bought a car did not have for a week now she's having transmission issue. When you call them they keep transferring to someone else. More
by Big Daddy
Employees Worked With
Taylor
September 24, 2019
Worst place to work with. I was in the market for a 3 used vehicles and do not need financing. I would have liked to be able to buy all three from the same dealer. I saw they I was in the market for a 3 used vehicles and do not need financing. I would have liked to be able to buy all three from the same dealer. I saw they had a few cars that would fit my needs. Contacted a sales person and let him know I did not have a lot a time and would like to come take a look over the next few days. Some days went by and I got freed up. Contacted Rick they sales guy and asked about a Ford Flex. He said "I am looking at it now." I drove for 45min to get to the dealership and when I arrived no Ford Flex. I go in after looking at other cars I am also looking at to get. Rick starts of like most sales people and is polite. We walk into the office and he immediately starts filling out a credit app. I told him I needed to "follow the process before we can talk more about the car. I asked to see the car and was told the same thing. So then i let him know i needed to see the car before I continued giving anymore information to them. I walked outside to continue looking at cars and wait for the Flex to come out the back. Another gentleman came out and said before they can order a car pulled I needed to follow the process. I told him no I need to at least see a car before I follow the "process" at witch point he told me I could then just go some place else. I have worked in the automotive industry for many years and in customer service for even more. I could not believe how they managed to just turn away customers just because they asked to see the item they are thinking about purchasing. More
by Dani
Employees Worked With
Rick
