Barbera Autoland
Philadelphia, PA
894 Reviews of Barbera Autoland
Otis Young is terrific! he listened respectfully , accepting that i did not have to be "sold"...and this is rare. most important, though, is that Otis did all the work se he listened respectfully , accepting that i did not have to be "sold"...and this is rare. most important, though, is that Otis did all the work seamlessly, even calling our insurance agent to add the car to our policy. a PLEASANT experience, free of anxiety! Excellent manager as well, who worked with us to get to the right price. Thank you Barbera Autoland. More
I recently purchased a car from there, it was a great experience, they listen,understood what my budget was and gave me options to stay under budget. I left with the car I wanted for the price I wanted!! experience, they listen,understood what my budget was and gave me options to stay under budget. I left with the car I wanted for the price I wanted!!! More
I love this place customers service is off charts every one is awesome third car I got from them the place to go for a new car. Ppl check them out this is where I only buys car from one is awesome third car I got from them the place to go for a new car. Ppl check them out this is where I only buys car from More
I went to check my options at the end of my previous lease and I feel like a got a great deal thanks to their associated Oscar Reyes. I told him what I wanted in my new car and he did all the possible lease and I feel like a got a great deal thanks to their associated Oscar Reyes. I told him what I wanted in my new car and he did all the possible to check out all the items on my wishlist. Also, after I had to come back to deal with an issue with the old lease company and Oscar went above and beyond, helping me to deal with them. I truly appreciate Oscar's Oscar help and great service. More
Ms Rebecca and sister ivy Watson team up to assist me at the last minute. Everything went awesome.. team work makes the dream work.. thx a million guy the last minute. Everything went awesome.. team work makes the dream work.. thx a million guy More
OverviewReviewsUsed CarsServicesPhotosUpdatesProductsAbout Reviews from the web DealerRater 4.1/5 885 reviews Womply 4.2/5 2,303 reviews Carfax 4.4/5 195 revie CarsServicesPhotosUpdatesProductsAbout Reviews from the web DealerRater 4.1/5 885 reviews Womply 4.2/5 2,303 reviews Carfax 4.4/5 195 reviews Google review summary 4.4 ( Rich Jennings Rich Jennings Local Guide·1 review a day agoNEW !!!!!!!!!?!!ABSOLUTELY DO NOT SHOP OR HAVE A VEHICLE SERVICED HERE!!!!!!!!!! I HAD SERVICE 2 TIMES HERE AND BOTH TIMES DAMAGE TO VEHICLE TO NOT BE TOLD OF SUCH DAMAGE I NOTICED ON MY OWN.....PAST ISSUE WAS TRYING TO GET ANYONE TO HELP WITH THE CONCERN TO FINALLY GET A MANAGER WHO ALL SHE WANTED TO DO WAS YELL ON THE PHONE AS I WAS THE CUSTOMER WITH THE CONCERN...THERE IS QUITE A FEW PEOPLE WORKING HERE AND AT SOME POINT SOMEONE HAS TO TAKE CONTROL AND MANAGE THIS OPERATION..THE COMMUNICATION IS TERRIBLE AND ALL THE CONCERN FROM THE DEALERSHIP IS THE SURVEY..THEY BEG YOU TO GIVE GOOD GRADES ON THE DEALERSHIP SURVEY!! THERE ARE MANY OTHER DODGE/ JEEP DEALERSHIPS IN THIS AREA PLEASE SHOP SOMEWHERE WHERE YOU AS THE CUSTOMER GETS THE PROPER TREATMENT A CUSTOMER SHOULD BE TREATED WITH. PLEASE TAKE YOUR BUSINESS TO A BUSINESS THAT WANTS YOU TO BE A REPEAT CUSTOMER AND SHARE YOUR POSITIVE EXPERIENCE WITH OTHER POTENTIAL CUSTOMERS...WELL. IM HERE TO PLEASE ELL YOU DO NOT SHOP HERE!!!!!!!!!! More
Poor service, poor customer service. The worst experience I have ever had two thumbs down. I purchased a gas tank for my pick dodge pick up truck Three months ago. . Never got a courtesy call email or corres I have ever had two thumbs down. I purchased a gas tank for my pick dodge pick up truck Three months ago. . Never got a courtesy call email or correspondence. so I called the dealership and they could not find or locate the part that I needed. So I then drive all of the way from Virginia to the dealership to get a refund and they did not want to give me my money back cash or check . Did not apologize nor even tried to help me with my situation . No explanation whatsoever I tried to speak to the head of the department as well as manager everyone refused to speak to me. I asked when I would get my money back they told me they don’t know . They will get back to me when they can . Do not do business with this dealership they are crooks More