Chapman Acura

I was close to the end of my Acura lease and Mike has been in contact with me about trading in the lease early , 1 month, and moving into a new lease. Mike told me about an Acura RDX Advance AWD in the r been in contact with me about trading in the lease early , 1 month, and moving into a new lease. Mike told me about an Acura RDX Advance AWD in the right color combo that had recently arrived and we scheduled a test drive. I was able to take it home to show my wife, she stresses out at car dealers, and we agreed it would be our perfect next vehicle. The trade-in and leasing process was straight forward and I was driving home with the new Acura in a surprisingly short period of time. Great leasing experience with Mike with an assist from his manager Norman. I'll diffidently be back at Chapman in 3 years for my next lease. More

As usual the the vehicle was serviced properly and Justin is wonderful. It is always a pleasure having the car serviced at this dealership. is wonderful. It is always a pleasure having the car serviced at this dealership. More

Finally decided to break down and get a van for the family. We found the vehicle on Car Gurus and it was at this dealer. Living in Phoenix, we drove down to Tucson to look at it. Kim met us at the fron family. We found the vehicle on Car Gurus and it was at this dealer. Living in Phoenix, we drove down to Tucson to look at it. Kim met us at the front door and offered her services to us. From the very beginning of our interaction, she explained everything perfectly and bent over backwards for me, my wife, and my 2 year old daughter. Even after we bought the van and drove it home, it needed service. She set up a time to meet us halfway in Casa Grande to exchange vehicles. We got the van back and it basically looked brand new. We even forgot a bag of clothing in the rental when we returned it and she sent it to us FedEx. Everywhere you look nowadays, customer service is severely lacking. It's one thing to receive great customer service at a restaurant, but a completely different thing to experience superior customer service at a place like a car dealership. So whether you're looking to buy a brand new Acura or something off their used lot, schedule it with Kim. Guaranteed you won't regret it. More

I bought my second car from this dealer and Kim Peterson was amazing!!!!!!! She answered all my questions, did not push me one way or the other and she was honest. I highly recommend seeing Kim for your nex was amazing!!!!!!! She answered all my questions, did not push me one way or the other and she was honest. I highly recommend seeing Kim for your next purchase. More

Had my MDX serviced Saturday. As usual, Chapman staff were professional, polite and conscientious. They had me out in an hour, which is excellent! Great job. were professional, polite and conscientious. They had me out in an hour, which is excellent! Great job. More

We just purchased our 3rd Acura. We traded in our 13 year old MDX and bought a 2021 Acura RDX because we are familiar with the brand and the quality of Acura vehicles. Our sales associate Kim Peters was old MDX and bought a 2021 Acura RDX because we are familiar with the brand and the quality of Acura vehicles. Our sales associate Kim Peters was a pleasure to work with. There was never any pressure and she was very knowledgeable plus she has a great personality. I like the fact that you skip the F & I office and deal directly with your sales person. I have dealt with their service department over the years for the routine maintenance of my previously owned MDX. They always do the maintenance right the first time and everyone goes out of their way to be helpful. The people at Chapman Acura are great. More

Great experience, just the whole Chapman family were very knowledgeable friendly no pressure pricing was better than any other place we shop will always and for ever go back. thank you Dennya knowledgeable friendly no pressure pricing was better than any other place we shop will always and for ever go back. thank you Dennya More

Minor Trim Tweak - Great Experience Check-in smooth and service advisor is top notch. Had to bring back as tech left grease on repaired A pillars. Multiple people apologized and accepted Check-in smooth and service advisor is top notch. Had to bring back as tech left grease on repaired A pillars. Multiple people apologized and accepted full responsibility. Ten minutes of cleaning touch-up and all was great. Things happen, they owned it. Great customer service recovery . More