Kimberly Peters

Finally decided to break down and get a van for the family. We found the vehicle on Car Gurus and it was at this dealer. Living in Phoenix, we drove down to Tucson to look at it. Kim met us at the fron family. We found the vehicle on Car Gurus and it was at this dealer. Living in Phoenix, we drove down to Tucson to look at it. Kim met us at the front door and offered her services to us. From the very beginning of our interaction, she explained everything perfectly and bent over backwards for me, my wife, and my 2 year old daughter. Even after we bought the van and drove it home, it needed service. She set up a time to meet us halfway in Casa Grande to exchange vehicles. We got the van back and it basically looked brand new. We even forgot a bag of clothing in the rental when we returned it and she sent it to us FedEx. Everywhere you look nowadays, customer service is severely lacking. It's one thing to receive great customer service at a restaurant, but a completely different thing to experience superior customer service at a place like a car dealership. So whether you're looking to buy a brand new Acura or something off their used lot, schedule it with Kim. Guaranteed you won't regret it. More

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I bought my second car from this dealer and Kim Peterson was amazing!!!!!!! She answered all my questions, did not push me one way or the other and she was honest. I highly recommend seeing Kim for your nex was amazing!!!!!!! She answered all my questions, did not push me one way or the other and she was honest. I highly recommend seeing Kim for your next purchase. More

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We just purchased our 3rd Acura. We traded in our 13 year old MDX and bought a 2021 Acura RDX because we are familiar with the brand and the quality of Acura vehicles. Our sales associate Kim Peters was old MDX and bought a 2021 Acura RDX because we are familiar with the brand and the quality of Acura vehicles. Our sales associate Kim Peters was a pleasure to work with. There was never any pressure and she was very knowledgeable plus she has a great personality. I like the fact that you skip the F & I office and deal directly with your sales person. I have dealt with their service department over the years for the routine maintenance of my previously owned MDX. They always do the maintenance right the first time and everyone goes out of their way to be helpful. The people at Chapman Acura are great. More

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Kim Peters and Customer Service My wife and I completed the purchase of a new, 2019 RDX A-Spec last night. Due to our working hours, we could not arranged to pick up the car except My wife and I completed the purchase of a new, 2019 RDX A-Spec last night. Due to our working hours, we could not arranged to pick up the car except in the evening. Our Internet Sales Person, Kim Peters, waited for us, welcomed us in with fresh coffee and proceeded to spend the remainder of the business night with us. She had all of the paperwork prepared in advance, took us to view our new car and she immediately began teaching us about the technology of this vehicle. We stopped for moment to complete the transaction papers, and then Kim was right back with us in the vehicle teaching. The dealership closes at 8:00pm, but Kim did not hesitate to stay late and continue to help us learn. My wife and I have purchased many cars in our lives, but we have to say that Kim was the most customer-service oriented representative we had worked with in many, many years. She is an exceptional professional and an asset to the Chapman Auto Group. Thank you for your care, attentiveness and personal approach. More

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Kim Peters I would highly recommend miss Kim Peters. Dealer at the Chapman Acura dealership. Kim helped me get into a car I love and was on top of every detail. I would highly recommend miss Kim Peters. Dealer at the Chapman Acura dealership. Kim helped me get into a car I love and was on top of every detail. She made it very easy and was extremely detailed oriented. She made the process painless and I drove off the lot with my car that day. More

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Best Experience Ever Kim Peters was fantastic to work with and for the first time ever, I didn’t feel like I was being taken when buying a car. I would recommend this dea Kim Peters was fantastic to work with and for the first time ever, I didn’t feel like I was being taken when buying a car. I would recommend this dealership and particularly Kim when you are ready to buy a new or used vehicle! More

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