Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Sign Up Dealer Panel
Back

Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.8
907 Reviews
Write a Review
Call Dealership (833) 244-9543
View Awards

4355 Rosewood Drive

Pleasanton, CA

94588

Directions

Filter Reviews By Type

Showing 907 reviews

December 01, 2022

Always had great service and experience. I would recommend this dealership for services on your vehicle More

by graider
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Dec 03, 2022 -

Acura of Pleasanton responded

Thank you graider for sharing of your experience with Landon and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 28, 2022

Excellent service. Excellent explanation of services recommended. Respectful of my time. Gave loaner car while my vehicle was there. No pressure. More

by cathleen
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Nov 30, 2022 -

Acura of Pleasanton responded

Cathleen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. We do hope we can be of assistance in the future. Take care!

Nov 30, 2022 -

cathleen responded

Thank you. I will be coming back beginning of year to have some of the services recommended performed. Balance will be done later in the year Sincerely, Cathleen H

Helpful
November 25, 2022

Best dealer experience I’ve had! It was ready to test drive when I arrived and my salesman Victor was extremely nice and he took care of me and gave me a great deal😊. More

by MDX23evpr
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Report | Print
Nov 29, 2022 -

Acura of Pleasanton responded

Congratulations MDX23evpr on your new Acura and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing our teammate Victor to earn your business and be a part of your Acura ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 22, 2022

Always friendly & great customer service from salesperson to service advisor to service technicians. 5 stars! More

by Athena
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
Report | Print
Nov 24, 2022 -

Acura of Pleasanton responded

Thank you Athena for allowing us to earn your business and for sharing of your experience with teammate Joshua and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 22, 2022

Joshua Moore was excellent in helping. Got me a loaner car with no problem. Explained all the work that was done to my car More

by mariabuftalmo
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
Report | Print
Nov 24, 2022 -

Acura of Pleasanton responded

Thank you mariabuftalmo for sharing of your experience with our teammage Joshua and our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 21, 2022

Easy to get an appointment , hours were convenient and provides a loaner car. Services and prices were explained very clearly. Service persons were really polite. My.car was running very smooth afterwards More

by martinale
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capas, Landon Bura
Report | Print
Nov 23, 2022 -

Acura of Pleasanton responded

Hello Martinale, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

Helpful
November 21, 2022

Gayle and I were very pleased with robert our sales person. he was very sharp on different year cars and equipment they offered . we would definitely return to use robert again. he is the best. we lo More

by robertjgardner67
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
Report | Print
Nov 23, 2022 -

Acura of Pleasanton responded

Thank you Robert and Gayle for taking a moment to share your experience with our teammate, Robert Whitlow during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

Helpful
November 16, 2022

Great inspection videos and recommendations along with great service and client focus. Marisol is terrific and I love how she takes care of me. More

by climrush
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 17, 2022 -

Acura of Pleasanton responded

Climrush, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton and with Marisol. Please let us know how we can assist in the future.

Helpful
November 05, 2022

Helder was quick to respond and answer all my questions. Went out of his way to make me happy. More

by Jim
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Report | Print
Nov 09, 2022 -

Acura of Pleasanton responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Helpful
November 04, 2022

All communications and processes on purchase and service are smooth and pleasant. They still provide free car wash (Audi already discontinued that) More

by MdxSR
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
Report | Print
Nov 09, 2022 -

Acura of Pleasanton responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

Helpful
1
2
...
91
1 - 10 of 907 results