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Gold Coast Acura

Ventura, CA

4.6
50 Reviews

3195 Perkin Ave

Ventura, CA

93003

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Showing 50 reviews

October 17, 2022

They are awesome! Francisco was my sales associate and was very helpful, Kyle the sales manager was amazing and did everything possible for me to afford my new car!!! More

by Campbelltrevor1
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Francisco, Kyle
August 31, 2022

The car it is beautiful, The paperwork process bad and few more comments about the feedback More

by covarrubias026” Marco”
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sebastian Benitez R
Aug 31, 2022 -

covarrubias026” Marco” responded

During the process try to finalize everything, my wife was hungry and tired because the paperwork process is takes time but the person was helping , ask more than few times for a 5 start feedback , also my wife saying that she don’t really have time at the moment because she was hungry and tired she don’t have a patient to go through the Feedback at the moment. But the sales person insists to do it , which I never, ever, request or ask for my customers when I was a customer service rep what to do or what to say for feedback on a customer service and that makes me disappointed . During the paperwork in financing office that guy insist and insist why and why ask me for so many Times ,why I don’t need a coverage ?? So in total process it was a really bad experience. And also they are sold me a Pro package Which I pay so much money just for just only floor mats, For the final comment I supposed to be get more stuff for free I just checked my paperwork They don’t include extra free stuff on it , perhaps was not the right date to buy it. Maybe I will be loose whatever I get promise for it but I feel uncomfortable Or angry or some situations . I will definitely write a really good five or 10 stars when I get a really good customer service but unfortunately this is not great experience.

June 06, 2022

Great experience. Justin the salesperson was nice and knowledgeable. Will do business with them again. More

by Naydeen F
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin
May 28, 2022

The Gold Coast Acura team was courteous, attentive and speedy. Anthony Huerta was my sales person and he was awesome, he went above and beyond. Darin the owner and Kyle the sales manager went out of their More

by Mike F
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Huerta, Kyle Mandour, Darin Glinski
May 02, 2022

In April of 2022, we were on vacation in Oceanside, CA and we were visiting family in Oxnard. While we were there, we decided a Costco visit was in order. We were heading over to Costco in Oxnard (or wa More

by deltabravo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Randy B
April 07, 2022

We had a great experience: professional, fair, and friendly. Highly recommend for service and a new car purchase. More

by apjpaul
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
several
April 06, 2022

This dealer has the worst customer service possible. They posted a vehicle online that I inquired about. They reached out to me asking when I would like to view the vehicle. I tell the salesman Franc More

by alexdagreat90
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Francisco Molina
March 08, 2022

The folks at this dealership truly want to make your car buying experience free of stress. They’re friendly, open and fair. They will work with you to get you the car you want. More

by lxfolsom
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Kontos, Jeanette Castanon, Dave Crawford, Darin Glinski
December 30, 2021

I've never had someone's lies cost me $5500 until yesterday 12/28/21. Kudos to your top notch team for earning a spot in my record book. I bought a used Chrysler 300 with a clean Carfax from them bac More

by Tim H
Overall Experience
Recommend Dealer
No
Employees Worked With
Chris (Finance), Matt (Manager)
October 12, 2021

From A to Z this dealer nailed it. Helpful, kind , genuine care that I found what I needed and was happy More

by kerrynmarie
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darin, Thomas and David
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