Weir Canyon Acura

I bought my car at this dealership, but there’s a dealership closer to my house that I usually go to for service. I went back to this one and I was highly impressed. I had The best customer service I dealership closer to my house that I usually go to for service. I went back to this one and I was highly impressed. I had The best customer service I could’ve asked for. Definitely will be coming back to this location! More

amazing , the best, service was great. people were great, service writer was amazing dealership was perfect - always will return people were great, service writer was amazing dealership was perfect - always will return More

Excellent customer service! I always get my car serviced here. The service is completed in a timely manner, with a comfortable lounge to wait for it. Five stars! I always get my car serviced here. The service is completed in a timely manner, with a comfortable lounge to wait for it. Five stars! More

Noise in the front right of car was checked out & we were told what to do to fix it. told what to do to fix it. More

I have been going to Weir Canyon Honda/Acura for car leases since 1989. I have had nothing BUT Honda's/Acura's. I have had some good experiences, some not the best, however, this last time is the very l leases since 1989. I have had nothing BUT Honda's/Acura's. I have had some good experiences, some not the best, however, this last time is the very last time I will be going back to ANY Honda/Acura dealership - I will no longer be purchasing this brand of car - I'm OUT. Completely disregarding my long standing LOYALTY to this brand, this dealership chose to commit fraud by significantly reducing the equity I had in the lease I was turning in. To do this, they stooped to bumping up my turn-in mileage to 18,000 in the paperwork when it was actually 8,820. The Finance Manager (Bryan Keroles) made sure to scroll through the details of the paperwork very quickly to get me down to the signature line without me actually seeing all of these details. He assured me everything was correct. I was then contacted two days later telling me I needed to come down and resign the paperwork that same day to show the adjusted mileage of 8,820 by the Salesman, Hooman Kevyan. I had an 850 credit score, however, this place chose to run two credit checks on me. Thank you for that. I have contacted all 3 credit bureau's to dispute this. Additionally, I was not given full credit for the down payment I provided. The numbers in the lease paperwork DO NOT add up. When I contacted Hooman and Bryan about this, I was told this would be explained when I physically came in to re-sign the paperwork. Be transparent Weir Canyon Honda/Acura - the explanation is double-dealing, trickery and deceit. Committing fraud will not be tolerated. That's a promise. More

I have been a loyal Acura customer for more than forty years. When I leased my 2019 Acura TLX from Weir Canyon Acura in 2019 I had a great experience dealing with Hooman Keyvan, the Internet Sales Manager years. When I leased my 2019 Acura TLX from Weir Canyon Acura in 2019 I had a great experience dealing with Hooman Keyvan, the Internet Sales Manager. Based on this experience, I trusted this dealership. In January, 2022, I attempted to get information about the best way to buy out my Acura TLX lease by calling the dealership and requesting to be transferred to the finance department, but my call was handled by a sales manager. This manager gave me bad advice, saying that the best thing to do was to drive over 100 miles each way to the dealership and complete a transaction that would end up in me owning my Acura TLX. He did not give me the appropriate advice which should have been to turn over the Acura Financial Services monthly payment slip, write a check for the buy out amount and mail it to Acura Financial Services. I did not know this because my wife handles the paperwork. My bad. I ended up driving over 200 miles round trip to the dealership and signing 10 documents which amounted to me selling the car to the dealership and then buying it back from them. The net result was that I was out of pocket for approximately $250 for completing the transaction this way compared to just mailing in the check to Acura Financial Services. I trusted this dealership and did not carefully examine the documents that constituted the transaction. My bad again. Over the next few weeks I contacted both the General Sales Manager and the General Manager of Wier Canyon Acura. They refused to take any responsibility for the bad advice given to me by their Sales Manager and/or compensate me for my out-of-pocket expenses. The dealership gets one star for not having staff that had my best interest at heart and not taking responsibility for the results of bad advice. Admittedly, my mistake was to be trusting and to not carefully examine the transaction details. More

Getting an Acura MDX during this semiconductor shortage was hard. Weir Canyon and Hooman is the person I worked with to make my dream come true. I negotiated the entire deal on the phone as I am based out was hard. Weir Canyon and Hooman is the person I worked with to make my dream come true. I negotiated the entire deal on the phone as I am based out of Washington State. I flew to California next day to take possession of my MDX. Hooman was extremely thorough and quick. It just took me 24 hours from start to finish to stitch together this deal. All thanks to Hooman. If you want to buy an Acura look no further… More

Thanks to Mr. Keyvan and Mr. Myers's professional and friendly service. We wish you a prosperous business :) friendly service. We wish you a prosperous business :) More

Hooman was great. Worked with our needs and gave us the best he could. We have worked with him on our previous MDX and was very happy he was available to work with us. He made it a painless experience! best he could. We have worked with him on our previous MDX and was very happy he was available to work with us. He made it a painless experience! More

Miguel and the whole team at Weir Canyon Acura was so professional, helpful and easy to work with. I stopped in to have my car serviced without an appointment, they were able to fit my in and had me out professional, helpful and easy to work with. I stopped in to have my car serviced without an appointment, they were able to fit my in and had me out within a few hours. It was such a pleasant experience and would recommend them to anyone in my family both for service and sales. More