DCH Tustin Acura

Purchased my used vehicle from DCH Tustin Acura almost 2 months ago. Abdul Omar was my sales consultant, and I had a very pleasant experience purchasing from him. The dealership has really gone out of thei months ago. Abdul Omar was my sales consultant, and I had a very pleasant experience purchasing from him. The dealership has really gone out of their way to be sure the vehicle was in perfect condition when I left the dealership, and has coordinated with me with any question I have had since. I can highly recommend them based on my experience. More

Nothing but excellent customer service. My first time buying a new car and associate Ken Nguyen helped me through most of the process. He was very easy to talk to and very friendly. Kept My first time buying a new car and associate Ken Nguyen helped me through most of the process. He was very easy to talk to and very friendly. Kept in contact with me all the way until he personally delivered my vehicle. He is a positive representative of DCH Tustin Acura. Highly recommended buying from here. Daniel. More

I highly recommend the DCH Tustin Acura service dept to work on my MDX. I highly rate Kyle Herron, my service advisor. He is professional and know his product well. The excellent quality of the te to work on my MDX. I highly rate Kyle Herron, my service advisor. He is professional and know his product well. The excellent quality of the technician's work shows very well. I am very please with this company. I feel I got my value for the money I paid for repairs. I feel very well taken care of as a customer. Thank you. More

I made an appointment for a routine oil change, while making the appointment I verified that I would be able to use a coupon I received from Cerritos Acura. The agent helping me reassured me that DCH Tu making the appointment I verified that I would be able to use a coupon I received from Cerritos Acura. The agent helping me reassured me that DCH Tustin will gladly price match. Being assured I set my appointment. I went to get my car serviced at the appointed time but when I was speaking with the service agent and showed him the coupon, he refused to accept it. During this very busy time of the year, it was extremely frustrating when I arranged my day for this appointment. I realize that DCH Tustin Acura will not stand by their word and can't be trusted. I am very disappointed. The service agent helping me did not even introduce himself but he was the one with a pony tail on Saturday, 12/18/21 @ 2:00. I called their manager, Sarah and asked for a call back and they told me I most likely would not receive a call back until Monday. Let's see if she follows through. More

Too many phone calls to schedule my appointment after me telling them I wasn't available telling them I wasn't available More

Dean Qaderi - The sales consultant was helpful during our family visit, and we closed the deal with our 2022 MDX Tech on the same day. family visit, and we closed the deal with our 2022 MDX Tech on the same day. More

I bought the extended warranty & then canceled it (it was offered through credit union for a better price the lady at the car dealership was very mad(they get commission off it it) about 2 months later I’m s offered through credit union for a better price the lady at the car dealership was very mad(they get commission off it it) about 2 months later I’m still Waiting for the cancellation to go through she won’t answer my texts & won’t give me any info concerning the cancellation even my credit union is saying it’s odd that I haven’t heard anything back,but at least I have proof that I sent her the paperwork. More