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Oakland Acura

Oakland, CA

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229 Reviews

6701 Oakport St.

Oakland, CA

94621

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Showing 229 reviews

May 10, 2021

My wife was looking for a safer vehicle for her daily driver and I mentioned how great my experience was in the past at Oakland Acura (sales and service) and she wanted to experience it herself. We came More

by Tina Mai
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Santamaria, Matt Walton
October 15, 2020

I had the great misfortune of losing my keys to my TLX and having to get a new one made. Oakland Acura made the process as painless as possible and was able to squeeze me in same day and was able to have More

by TL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Wong
March 25, 2019

Excellent Customer Service As i pulled into the service drive, it was Jose turn to greet me. As he do so, he did it with a smile and a proper hand shake. Told Jose what i think More

by JanetChang227
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jose F Monterrosa
August 07, 2018

Best Cystomer Service Raymond Leung provided me the best customer service. I had worked with him for 14 years of my car services. He answered all my questions with great de More

by TINNG28
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Leung
July 05, 2018

Outstanding experience buying a hard to find Acura My wife wanted a 2019 Acura RDX with very specific trim we discovered was only available in a few dealers in the Bay Area. We live in Novato, and fou More

by DW
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rufino Bales, Alex Diani
July 01, 2018

Cannot or refuse to fix issues with the hands free link Have taken it back multiple times for failure to answer calls and inability to correctly make outgoing calls. They say: “no problem found; maybe you h More

by Jesii7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Raymond Leung
June 16, 2018

Key Fob replacement Very attentive. No hassle, very customer friendly . Customer service was very knowledgeable. Parts department was extremely helpful in working with More

by TRACYGONG
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Diggs, Raymond Leung, Sunday Nguyen
June 14, 2018

Excellent service and integrity I recently bought a second Acura. The first one was from another dealership and I saw a factory recertified one on line with all the specifications I More

by Tamtam
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Tang
June 12, 2018

Always Happy Every time I get serviced at Acura I never really have any complaints. This last time it took a little longer than normal but it seems that they may h More

by MANABO
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sunday Nguyen
June 10, 2018

Bottom line Routine service. I like this dealership; fair prices and professional. I’ve been coming here for many years and highly recommend. Nice people to dea More

by JOAN.MCINTYRE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez, Gary Wong
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