Acura of Avon

A very good car buying experience. The professional service from the team, working with Sarah Steck and Jeremiah was a pleasure and appreciated. The professional service from the team, working with Sarah Steck and Jeremiah was a pleasure and appreciated. More

On Tuesday September 20th 2022 Myself and my spouse went to this dealership at about 7:15 the posted hours for them are until 8 pm the sales department is open. We found a vehicle that fit our needs and sai to this dealership at about 7:15 the posted hours for them are until 8 pm the sales department is open. We found a vehicle that fit our needs and said let's write it up I am ready to pay for it I'll call the bank and get the funds available. I was then informed that they didn't have anyway to complete the paperwork in order to sell is the vehicle. Then I was informed that they could write it up and we would have to come back tomorrow to sign the paperwork I asked about sending us out with a dealer tag and was told that it was "impossible" because I have a NC drivers license. That they couldn't let me drive it with a dealer tag on it. I even offered to pay for it in entirety so they are 100% sure we were coming back. $16250.00 was the amount I offered to pay now. We were still refused service even after offering to pay for it in full. I am not sure of any reason that could make them unwilling to give myself and my husband service. Other than the obvious one that I just stated we are a married gay/trans couple More

Very Professional Staff what made my Buying experience awesome! Super friendly special thx too Sarah for her professional service! Definitely recommend this Dealership to my friends Thanks again M awesome! Super friendly special thx too Sarah for her professional service! Definitely recommend this Dealership to my friends Thanks again M More

I just leased my 5th RDX yesterday, and it was the most amazing experience I could ever imagine. As my 2019 RDX lease was ending, I developed a debilitating nerve issue; I live in MA so getting to CT was a amazing experience I could ever imagine. As my 2019 RDX lease was ending, I developed a debilitating nerve issue; I live in MA so getting to CT was almost impossible. Ron DaSilva went above and beyond to locate an RDX and handle the lease and registration. He called and emailed regularly with not only updates but to check on my health. In all the years I have been leasing RDX’s and having them serviced at Acura of Avon, I have always had excellent experiences—but this was exceptional. I can’t say enough about Ron DaSilva and the role he played in my lease process. He is the BEST of the BEST!! More

i bought a used 2017 bmw from them and after 5 weeks of owning the car the rear dif went on the car which i contact dealership to let them know of the problem which took a week and a half to get appt with owning the car the rear dif went on the car which i contact dealership to let them know of the problem which took a week and a half to get appt with serv dept at that point couldnt figure out the problem and told me i had to bring it to bmw which took another 1 week to get appt which they was able to find the problem and it was going to cost 4000doll to fix and acura of avon now tells me that they are not gpnna cover it because i went over the reported miles 3 weeks later was over the 2 months or 3000 miles so im out 4000doll on a car that i only had a little over a month so buyers beware this dealership will not do right by u if u have a problem and u will def get the run around trying to get your issue resolved More

We tried to purchase a new RDX from a long-time salesman, who we had previously purchased at least 4 cars from. He told us that management wanted MSRP for the car; offered a puny $200 discount for “loyalty” who we had previously purchased at least 4 cars from. He told us that management wanted MSRP for the car; offered a puny $200 discount for “loyalty”. Went to Acura of Berlin and got a $2,000 discount without asking. Apparently the market is different in Canton, CT. Do your homework before you buy here, or be prepared to pay top dollar. More

Although my first experience with Acura of Avon was not a great one back in 2019 I decided to give them another try. This time around I was dealing with different staff which by the way they were excellent I great one back in 2019 I decided to give them another try. This time around I was dealing with different staff which by the way they were excellent I must say, Mr. Joe Kanaan the sales manager definitely won back my trust, he was very upfront, polite and very professional. Daniel DeSalvo the sales consultant was very friendly and attentive and last but not least Vanessa Seliokas the finance manager was excellent!! I would definitely would recommend this dealership. I very happy with my 2021 Acura RDX. Thank you Acura of Avon for the excellent service!!! More

First time customer We were first time customers. We purchased an RDX. Prior to purchasing the RDX at Acura of Avon we shopped around. We came back to the Avon dealer. We We were first time customers. We purchased an RDX. Prior to purchasing the RDX at Acura of Avon we shopped around. We came back to the Avon dealer. We had a great salesperson. Natalia Bartkowicz was great. She was knowledgeable, fair, and honest. Service was prompt and pleasant. We were offered a loyalty incentive. The service was fair on both sides. More

Great Experience! I haven't purchased a new car in years. I found a super low mileage Acura RDX on their website with a fair price. I decided to stop by and take a look I haven't purchased a new car in years. I found a super low mileage Acura RDX on their website with a fair price. I decided to stop by and take a look. The car was in perfect condition and I could not pass it up. Ron the general sales manager gave me an amazing trade in offer and I left a deposit on the car. When I came back to do the paperwork with Nissa I was worried it would be like some of my previous high pressure "you have to buy this warranty or you'll be in trouble later" scenarios. This was not the case at all! Nissa went over some warranty options with me and made a package that fit what I wanted to cover and what I wanted to pay. Great experience over all with Acura of Avon! More

I had a great experience with Ron and Natalia. When my first RDX gave me some trouble with a temperamental transmission, they helped me find a newer vehicle with fewer miles working out the financing and first RDX gave me some trouble with a temperamental transmission, they helped me find a newer vehicle with fewer miles working out the financing and the timing to make the whole experience minimally inconvenient. They even included a remote car starter at no extra charge! Natalia and Nissa has everything ready to go on pick-up day so I was in and out in no time flat. What could have been a frustrating experience was made much more pleasant by their attention, understanding and willingness to help solve the problem. I’ll be back! More