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Fountain Acura

Orlando, FL

4.3
318 Reviews

8785 S Orange Blossom Trl

Orlando, FL

32809

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Showing 318 reviews

November 14, 2022

If visiting Acura make sure to talk to Vincent! He is amazing and so helpful! He made sure I drove out with a car More

by calixsayda
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent
Nov 14, 2022 -

Fountain Acura responded

Thank you for sharing your feedback. We'll pass this message along to Vincent and the team. Enjoy your new ride!

October 31, 2022

The service at Fountain Acura is absolutely the best. Jose is very friendly and customer oriented. Won't go anywhere else but here! More

by L. Brooks
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 31, 2022 -

Fountain Acura responded

Thanks for the recommendation. We appreciate your business and look forward to your next visit.

October 28, 2022

Very professional and Vince our sales person was awesome they took their time to get us the best deal More

by rrvv6184
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Vincent
Nov 03, 2022 -

Fountain Acura responded

Thank you for sharing your awesome feedback. We appreciate you!

October 24, 2022

Super friendly and made the who buying process quick and easy, did not try and upsell any extras. Highly recommend More

by cwalker12
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 25, 2022 -

Fountain Acura responded

Thanks for sharing your wonderful feedback and recommendation. We are so happy to hear would could make the process quick and easy for you. Enjoy your new ride!

September 06, 2022

The second I walked into the door, I was greeted by Catherine Douglas who was a great help! She was on my side the whole way through to make a great deal for a brand new 2023 Acura Integra! I most defi More

by k1ngdame
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Douglas
Sep 06, 2022 -

Fountain Acura responded

Thank you so much for taking the time to leave us this amazing review! We appreciate the recommendation and hope you enjoy your new ride!

August 30, 2022

I had a great experience dealing with Cathy at the Fountain Avura Dealership. My calls were always answered as well as all my questions. More

by ccomins
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Internet sales
Aug 30, 2022 -

Fountain Acura responded

Thank you! We greatly appreciate you taking the time to share you feedback and are happy to hear you had a five star experience.

August 27, 2022

Took two days to get a quote that wasn't even in the realm of logic and they wouldn't even itemize it our or provide a document to look at to see what the fees and expenses were. Unfortunately they have More

by cadmium34
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jesse, probably not his real name btw that's what he said his name was......
Aug 30, 2022 -

Fountain Acura responded

We regret to hear that you had this experience with us. We value our customer feedback and want you to know that we appreciate you. We would like to speak to you about your time with us. Please contact me at the information below. Kyle Clements General Manager 407-888-5000

August 26, 2022

Jose and Kathy were phenomenal. So helpful and friendly through the entire process and made the experience so smooth. More

by danny.perez15
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Kathy
Aug 29, 2022 -

Fountain Acura responded

Hi Danny! We are delighted to hear you had a smooth experience and look forward to seeing you again.

August 25, 2022

Great customer service, Cathy was very helpful in making sure I chose the right car for my budget. More

by delilahrivera
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cathy
Aug 26, 2022 -

Fountain Acura responded

Hello, we're glad you had such a wonderful experience with us!

August 05, 2022

2021 Acura TLX 4,000 miles only, been service 5 times with speakers and screen issues. Sellers are aware that the cars are defective and when you ask them for help they try to sell you a new car. My car More

by Angiealex94
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Nestor and Josephine
Aug 30, 2022 -

Fountain Acura responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you’d like to discuss this further, please contact me at the number below. Nestor Diaz Service Manager (407) 888-5115

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