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Miami Acura

Miami, FL

3.8
30 Reviews

16601 South Dixie Highway

Miami, FL

33157

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Showing 30 reviews

November 29, 2022

Unfortunately I have to leave a negative review on this Acura Service Dept. We have muti Acura and will now be looking for a new service department due to the misleading act of David Chirinos our service a More

by Mr.cjimenez.cj
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Chirinos , Gilberto Paz
December 05, 2021

Having owned Acuras for more than twenty years, In places like Connecticut, and Colorado, Miami Acura is without a doubt the most professional and courteous dealership, they do not push product and they expl More

by francisco.a.delgado
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Sanchez, John Sterling
September 25, 2021

I had an amazing car shopping experience at Miami Acura! Friendly and knowledgeable staff helped me find my dream car! Thank you Miami Acura! More

by EJSALAS15
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Candis, John Sanchez, Oscar Fouz
June 07, 2021

Name is Mr. & Mrs. Barrios, we leave a 1 star because we are not allowed by this platform to leave a BIG Zero. Mr. Wesley Skyers sold us a car by lying to us. The car had transmission problems confirmed by More

by carlosmbarrios
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Wesley Skyers, Debra Canter
March 10, 2021

My wife and I just purchased a 2022 Acura MDX from Wesley Skyers at Miami Acura. Not only were we treated exceptionally well, we also got a great deal on our new car & a fair price on our trade. Everyone at More

by Rich C
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Sanchez, Doug Mittler, Wesley Skyers, Debra Canter, Gilberto Paz, Gary Marzouka
October 02, 2020

I bought a 2011 VW Jetta from Miami Acura on Monday, September 28, 2020. I was informed that the master cylinder needed to be replaced and the service department had me stay overnight in Miami in order More

by imanimariewright
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Wesley Skyers
September 28, 2020

I have had the most amazing experience with Miami Acura. The salespeople here are honest and truly treat their customers like family. The character of every person I came in contact with is full of integrit More

by imanimariewright
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Sanchez, Wesley Skyers
Oct 02, 2020 -

imanimariewright responded

I bought a 2011 VW Jetta from Miami Acura on Monday, September 28, 2020. I was informed that the master cylinder needed to be replaced and the service department had me stay overnight in Miami in order to replace the part. I drove the car to Gainesville on Monday, September 28, 2020 and on Wednesday, September 30, 2020, my car's traction light came on, my brake pedal is hard, and the car will not move. When I called Miami Acura on Thursday, October 1, 2020, I was told by the service department that they are not responsible for the car. I then called again today, October 2, 2020 and was told that the current issue has nothing to do with the master cylinder repair that was performed on Monday, September 28, 2020. I feel slighted and played.

September 04, 2020

Mr. Wesley Skyers was highly impressive: professional, courteous, and responsive. I went from N Broward [~60+ miles] to buy from Wes and Miami Acura--WELL worth it. John in Finance was great to work with, More

by gpagans29
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Skyers, John Sanchez
Sep 15, 2020 -

Miami Acura responded

That's great to hear! Hope we continue to earn your trust and business always!

August 23, 2020

Greg W, Manny R and Tiffany S were amazing at Miami Acura! They helped me get the most amazing car! I got a great deal, excellent service and they were the nicest people. They went out of their way to More

by ctkerney
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Williams, Manny Rosario, Tiffany Shelton
Sep 15, 2020 -

Miami Acura responded

Thanks for trusting us with your vehicle needs! We look forward to having you as a part of the family for many years to come!

August 11, 2020

Always great service at Miami Acura. From working with sales manager Greg and his team or having Felix being my service advisor, everything has always been top notch. More

by Adam1273
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Felix
Sep 15, 2020 -

Miami Acura responded

That's great to hear! Hope we continue to earn your trust and business always!

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