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Jackson Acura

Roswell, GA

4.8
5,419 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 5,419 reviews

December 06, 2022

Great service friendly people ,they do free inspections , let you know what needs to be done right away or later More

by SUNDAR_PAGENI98
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Jackson Acura responded

Sundar, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 06, 2022

Convenient scheduling, pleasure to deal with, service provided as requested on the schedule we agreed upon. More

by Dick Cook
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Appointment at 10:00, no one touched my vehicle until 12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation More

by smhill222
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Another easy service experience at Jackson. Got done quicker than I thought for my service. More

by evan_harbot
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Jackson Acura responded

Evan, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 03, 2022

Very quick and great service! Consistent quality every time that I take my car in for service. More

by jpjstein
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Jackson Acura responded

Thank you for your repeat business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

Just in for an oil change. All happened as expected. Rodney went out of his way to may sure I was taken care of! More

by Justin Tyme
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Justin, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Rodney and our team were able to help, and we hope to see you again!

December 02, 2022

The staff communicated expected wait times for service well. The wait times are always pretty long though at this location. It seems this location is always very busy. Maybe it would be better to allow More

by bbcrutchfield
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

Excellent Customer Service and attention to detail. They went above and beyond to make sure my car was Service thoroughly and with the greatest of care. More

by lewisthomas918
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Lewis, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

Great service department. Proactive and fair! Appreciate their efforts to keep up updated on service and the app used to check. More

by clemswim
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

Robert was amazing to work with! He helped me find the perfect car, and was very helpful and informative with my first car purchase. I highly recommend this dealership! More

by Madeline Doyle
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Madeline, Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Robert and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

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