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Sergei Potapoff
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343 Reviews
Dealership Experience
16 yrs, 3 mos
Industry Experience
21 yrs
English343 Reviews
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343 Reviews of Sergei Potapoff
December 06, 2022
Appointment at 10:00, no one touched my vehicle until 12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation 12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation window. It was still up on the rack. We have purchased three vehicle from Jackson Acura and we live in Thomson, Georgia. So, we drive over two hours one way to have our vehicle serviced at your dealership. It is very unprofessional to lie to the customer and allow walk-in customers to be serviced ahead of appointments. More
by smhill222
Verified CustomerOther Employees Tagged: Yvonne Russell
Helpful 
November 26, 2022
My wife picked out the MDX the day before. Reggie was great, he had everything in order for us when we arrived and after a few minutes of reviewing paperwork to make sure everything was correc Reggie was great, he had everything in order for us when we arrived and after a few minutes of reviewing paperwork to make sure everything was correct we were in Joey’s office to sign everything. Afterwards Reggie met us at the door, spent time going over how to set up the car and explaining the electronics. The night before Thanksgiving I know everyone was ready to go home to our families but we never felt rushed. Great job Reggie and Joey, you made everything SO simple and it may have been the least stressful car purchase I’ve ever had. Thanks to everyone else behind the scenes working as well to make this a relaxed event. I would highly recommend Jackson Acura! More
by KrisTom
Other Employees Tagged: Joey Andrews, Reggie Hammond , Betty Johansen - Thank you for being so nice!!
November 24, 2022
It was a quick painless process to lease an MDX. Sergei was awesome and straightforward with the numbers. Sergei was awesome and straightforward with the numbers. More
by Krisben03
Other Employees Tagged: Joey Andrews
November 04, 2022
Car seemed to have a problem. Went into service bay and came out problem free! Went into service bay and came out problem free! More
by MCORUJO
Other Employees Tagged: Dmitry Gumanov, Nick Covino
October 12, 2022
Excellent experience and fair pricing. Five stars! Highly recommended and will do business with them again in the future without reservations. Five stars! Highly recommended and will do business with them again in the future without reservations. More
by danafitzsimons
Other Employees Tagged: Joey Andrews
October 08, 2022
My sales person was Sergei and he was great from the moment of first contact to finding me the perfect car and executing the sale! moment of first contact to finding me the perfect car and executing the sale! More
by lauriedrew
Other Employees Tagged: Joey Andrews
October 07, 2022
Jackson Acura team members were knowledgeable. Explained everything without putting any pressure on buyer. Sergei was very friendly and took time to explain all the technology features as well as Explained everything without putting any pressure on buyer. Sergei was very friendly and took time to explain all the technology features as well as set up based upon my preference. I will definitely recommend Sergei Sales Rep for future buyers. More
by Sundakg
Other Employees Tagged: Joey Andrews
October 05, 2022
Nice experience and car is really nice. Like the electronics and performance of 2023 MDX. Like the electronics and performance of 2023 MDX. More
by GKRAPF
Other Employees Tagged: Rodney Jones, Nick Covino, Joey Andrews
