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Jim Hudson Acura

Martinez, GA

4.8
80 Reviews

3520 Washington Rd

Martinez, GA

30907

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Showing 80 reviews

November 25, 2022

Excellent and courteous service. Melissa does a great job on coordinating my service experiences. Five stars. More

by Dr. Bass
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Service.
Nov 28, 2022 -

Jim Hudson Acura responded

We are happy to hear that Melissa and the team gave you a positive experience! Thank you for choosing Jim Hudson Acura and for sharing your support. Drive safely!

November 20, 2022

On November 17th, we placed an order to change oils of brake and transmission of my Acura TLX 2015. The jobs were completed as expected, which was good for us. But when I picked up the car, I was waited More

by tikuta
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
Nov 21, 2022 -

Jim Hudson Acura responded

I'm very disappointed to see your review, as it does not reflect the attentive and timely service we pride ourselves on. I'm very sorry for any delay in assistance and that you were left waiting in the cold. I understand your frustration, but I do appreciate this feedback and will address it with the rest of my team so that we can make improvements to our customer service going forward. Please feel free to give me a call if there's anything else you'd like to add. Thank you, Joseph Guillory - General Manager - 919-637-0817

November 16, 2022

Excellent dealership! While I’m sure that everyone has a bad day every once in a while… I can honestly say I’ve never met anyone working anywhere at Jim Hudson Acura that More

by Bytheway381
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors: Meghan, Melissa Davis
Nov 17, 2022 -

Jim Hudson Acura responded

We are thrilled to hear that our team has always been helpful and personable. Thank you for working with us here at Jim Hudson Acura! We are here to help with any of your service needs.

November 11, 2022

One of the best experiences I had at a dealership. Definitely a VIP experience when buying a vehicle from here. From your sales person, to the finance folks, and even the technology expert, they all a More

by S. Ram
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Davis, Lance Spence, Jonathan McGuire, John Landis, Joseph Guillory
Nov 11, 2022 -

Jim Hudson Acura responded

All we can say is - wow! We're so pleased the Jim Hudson Acura team stepped in to provide such a fantastic buying experience so you went home satisfied. Enjoy the new ride!

October 26, 2022

Very personable and helpful employees all around. Christopher was exceptionally helpful. Guided us well through the whole process of purchase. More

by amalone104
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Banks, Lance Spence, Jonathan McGuire, John Landis
Oct 26, 2022 -

Jim Hudson Acura responded

Congratulations on your purchase! We appreciate your business and we will pass along your feedback to Christopher and the team. Thank you for choosing Jim Hudson Acura!

October 24, 2022

Professionally run. Melissa Davis was attentive and helpful . Completed job was perfect and a pleasant experience for me More

by ssaum
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Davis
Oct 24, 2022 -

Jim Hudson Acura responded

Thank you for the great review of Melissa and the team! We appreciate your business and we hope to see you again at Jim Hudson Acura. Have a wonderful day!

Oct 25, 2022 -

Jim Hudson Acura responded

Thank you for the great review of Melissa and the team! We appreciate your business and we hope to see you again at Jim Hudson Acura. Have a wonderful day! Joseph Guillory, GM

October 13, 2022

They got me in at my schedule time and get me out at timely manner great customer service and hospitality More

by Ecrock7221
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Landis
Oct 14, 2022 -

Jim Hudson Acura responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Jim Hudson Acura team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Ive been using this shop for over 6 years, they are very knowledgeable and trustworthy. More

Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ms Melissa Davis
Oct 12, 2022 -

Jim Hudson Acura responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Melissa and the Jim Hudson Acura team. Drive safely, and we hope to see you back again down the road! Joseph Guillory, GM

October 07, 2022

Always treated in a professional manner. All work is explained in detail. Melissa is an asset to your service department! More

by josephlarate
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
All in service department!
Oct 07, 2022 -

Jim Hudson Acura responded

We are so glad we earned your service business. Thanks so much for your support of us here at Jim Hudson Acura and especially the kind words about Melissa. We are blessed to have her. Have a wonderful day

October 07, 2022

I broke down on the interstate near the dealership, Colby in service helped me on the phone decide if it was drive able to the dealership. As a woman alone in the car, out of town, and with a puppy, this gre More

by Automatic
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Colby Pierce, Ashlyn, and Melissa, Jonathan McGuire
Oct 07, 2022 -

Jim Hudson Acura responded

Your review fills us with pride. We are so happy to hear we could accommodate you so seamlessly, and will certainly let Colby, Ashlyn, Melissa, and the rest of the Jim Hudson Acura team know they made all the difference in what could have been a stressful situation. Thanks for the kudos!

Oct 07, 2022 -

Jim Hudson Acura responded

Thank you for the kind words. I am so happy you are safe. we are very blessed to have Colby, Ashlyn, and Colby. If I can assist you in any way please let me know Thanks Joseph Guillory, GM

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