Acura Carland

Avoid! These people put one price on their website and when you get there, all cars cost more than that, end the used ones (bait and switch). Then, when These people put one price on their website and when you get there, all cars cost more than that, end the used ones (bait and switch). Then, when you decide to purchase, they hide the price of the car by adding taxes, and other "fees", so that you don't realize that they are actually charging you the sticker price, NOT the price you negotiated with them. Then, when you call to ask about it, they don't own up to it, they lose track of the trail of your conversation with them and they refuse to include the original salesperson in the conversation - i guess the truth might come out. Instead, they only let you talk to a manager who was not even part of the negotiation. More

Very disappointed in the dealership, they pulled my credit and didn't even have the car. credit and didn't even have the car. More

The MSRP shows on cars. com and in emails was accurate, but the final price quote has a $3000 "market adjustment" markup. It is what it is, I just wish they would show it on com and in emails was accurate, but the final price quote has a $3000 "market adjustment" markup. It is what it is, I just wish they would show it on the cars.com website so it could save everyone some time. I can't really say thats the dealers fault more than it is cars.com's fault for not specifying that the price shown should be the actual price plus "normal" taxes and fees, which a market adjustment fee is not. Aside from that, the service from the internet sales person felt lacklustre and nonpersonal- he also told me that the "new" vehicle had been scratched on the tailgate, and was waiting for a new tailgate to be installed, which was not disclosed on the cars.com advertisement. Also, salesperson did not answer every question I had, but just gave generic quick emails that answered a few of the questions. More

I want to share my story(PLEAS DO NOT LEAVE PERONAl I want to share my story (PLEAS DO NOT LEAVE PERONAl STUFF IN THE CAR BY ACCIDENT YOU WILL GET ROB ) I bought 2015 acura tlx certified at acura card I want to share my story (PLEAS DO NOT LEAVE PERONAl STUFF IN THE CAR BY ACCIDENT YOU WILL GET ROB ) I bought 2015 acura tlx certified at acura cardlan duluth in 2018 My experience with the sales wasent the best. this auto came with many problems from the beginning The transmission was changed twice, the car has been in service more than it has been in my hands. On 3/11/2021 I took my car to the scheduled appointment at 7:00 am to change the rotators and put brake fluid on it. I was a bit sleepy since I had to take my husband to work around 4:00 a.m. and i didint sleep very well.I leave my car in the service of acura cardlan duluth. the parts were not there, they keep the car until 11/4/2021. I arrive around 12:30 pm to pick up my car I pay everything fine, at that moment I start to look inside my car I remembered that I had left my personal item in the middle space of the auto and it was not there, I spoke with the service supervisor and I had to call the police to do a report of stolen item. I want my story to go viral that justice be served that the employee that rob me get fired,that loyal customers like me should not get rob by the employees of acura cardlan duluth service department More

My wife took our MDX sh-AWD 2017 into the dealer for service.They recommended coolant flush, so she said ok do it. When she got the car back, she was driving down the road she noticed the car was runnin service.They recommended coolant flush, so she said ok do it. When she got the car back, she was driving down the road she noticed the car was running HOT, she drove back to the dealer and they noticed the mechanic did not add enough coolant. So now I'm stuck with a car that ran hot. DO NOT have your car serviced at this place. More

The salesman I worked with (Bo Bryan) was very nice but the dealership itself does not have the upscale feel. If there weren't Acura logos (and the Acura cars present, obviously) one would think it was a the dealership itself does not have the upscale feel. If there weren't Acura logos (and the Acura cars present, obviously) one would think it was a Honda dealer. I ended up buying a different upscale brand, partly because this dealer reinforced the anecdotal opinions I was getting from friends that Acura is not on prestige par with Lexus and the German brands. More

Based on my previous car buying experiences, we were very apprehensive and suspicious dealing with sales people at a dealership. However, I discovered this is no ordinary dealership. After researching pric apprehensive and suspicious dealing with sales people at a dealership. However, I discovered this is no ordinary dealership. After researching prices for my choice of vehicle, I found the 'no haggle' advertised price was very reasonable when comparing quality/condition of comparable vehicles. Charles Duncan was very accommodating in showing us inventory and providing Carfax info. NO PRESSURE TACTICS, made this a great car buying experience. The other staff was pleasant during our visit, as well. We will definitely be return customers. ---- Steve & Terri from Tennessee More

This was the best car buying experience I’ve had thus far. When Charles said he had me taken care of and ready to go, he meant that almost literally. My car was parked out front waiting for me when I ar far. When Charles said he had me taken care of and ready to go, he meant that almost literally. My car was parked out front waiting for me when I arrived. Charles was exceptional throughout the whole process. I sat down with Ric to wrap up a few things in finance. He was also exceptional. I was outta there in 15mins. Fast. Easy. No worries or pressure. More

From the initial phone call, all the way to connecting my phone to the car, Wilbert was exceptional. He was kind and friendly but also very knowledgeable and helpful through the whole process! phone to the car, Wilbert was exceptional. He was kind and friendly but also very knowledgeable and helpful through the whole process! More

Very pleasant experience, I worked with Bo Bryan who was patient, and sincerely listened . The follow through was all there, very professional group of people. Would highly recommend! patient, and sincerely listened . The follow through was all there, very professional group of people. Would highly recommend! More