Ed Voyles Acura

Save your money and don’t buy here. Purchased a used car here and it’s been nothing but problems since the very beginning Purchased a used car here and it’s been nothing but problems since the very beginning More

Great team! Didn't reset the car but all good.Would recommend. We don't live here just needed an oil changed urgently. Didn't reset the car but all good.Would recommend. We don't live here just needed an oil changed urgently. More

Tasha found the following scatterplot that shows four different compact cars at different speeds, from 20 to 70 mph. Which answer choice correctly indicates the explanatory variable and the r four different compact cars at different speeds, from 20 to 70 mph. Which answer choice correctly indicates the explanatory variable and the response variable? More

Excellent service! My bf and I spent two days going to dealerships in Atl to replace a damaged car, and we found the best deal here. The salesman (Joe Williams) and manager were super friendly/helpful and dealerships in Atl to replace a damaged car, and we found the best deal here. The salesman (Joe Williams) and manager were super friendly/helpful and didn't rush us at all, even though they were closing and I'd forgotten my checkbook. More

2.75 hours for an oil change/tire rotation. Noticed my car sitting in parking lot for more than 1/2 hour. Texted my service rep for an update — no response. Was about to ask front desk when a valet jumped car sitting in parking lot for more than 1/2 hour. Texted my service rep for an update — no response. Was about to ask front desk when a valet jumped in my car, drove across street to whip it through their car wash literally drove in/out in less than 5 minutes), and then returned car to parking lot again. Waited for someone to contact me, but again, nothing happened. Went to front desk to tell them my car was sitting in lot and apparently finished. They took it upon themselves to locate my paperwork so they could process payment. Then they had to go find key to car. Their service department has never been very good, but now it’s terrible. Will not return. More

This service experience was a complete failure from This service experience was a complete failure from start to finish. The clear lack of customer service and lack of training speaks demonstrated yest This service experience was a complete failure from start to finish. The clear lack of customer service and lack of training speaks demonstrated yesterday speaks volumes regarding the management of this operation. Never have I had such a poor experience with a service advisor who missed every single opportunity to make what should been an extremely easy fix into an all day terrible situation. From his condescending attitude (clearly he thinks I knew nothing about vehicles or the repairs required) to not answering his phone for over 2.5 hours to closing the service and not advising the car was complete, what a disaster. I'm surprised anyone would return to see Al McGowan in the service department, I'm doubtful I will return at all to the service department at this dealership. The best part is - since the dealers have transferred to a digital system utilizing text messages, it's all documented! More

While I tried to purchase a vehicle, I had a opportunity to discuss with them. I got a quote and asked them if it was right, it sounded okay with me to move forward. As a matter of fact, neither they agreed to discuss with them. I got a quote and asked them if it was right, it sounded okay with me to move forward. As a matter of fact, neither they agreed to the quote nor denied, but a manager just tossed it to their representative to try to make a deal. I reengaged a sales person, but the number went up way too much. The initial quote was useless and they said it might be wrong or mistake. So I walked away. Disappointed. More

HOW CAN A SERVICE DEPARTMENT RELEASE A VEHICLE WITH THE OIL LIGHT ON SAYING IT IS NORMAL..THEY ARE NOT ONLY RECKLESS BUT STUPID ALSO..I WILL NEVER TAKE MY VEHICLE BACK THERE.. OIL LIGHT ON SAYING IT IS NORMAL..THEY ARE NOT ONLY RECKLESS BUT STUPID ALSO..I WILL NEVER TAKE MY VEHICLE BACK THERE.. More

This is one of the worst dealerships in Atlanta. We worked with an amazing salesman, Jeffrey Kindel, who was so efficient and cooperative. Then when came time to finalize the deal, they made us wait 2 worked with an amazing salesman, Jeffrey Kindel, who was so efficient and cooperative. Then when came time to finalize the deal, they made us wait 2 hours to meet with the finance guy. The inefficiencies really started to show when it became apparent that they were understaffed and also unprepared for the end of the year rush. The manager kept checking up on what was taking the finance guy, Glenn Stevenson, so long because it was obvious that this finance guy, Glenn Stevenson, was twiddling his thumbs in his office since we were watching him the whole time. When they finally brought us back to see Glenn, the fraud, he immediately gave us a horrible attitude and felt the need to remind us of how we did not understand how much they have to do in a day which we found so rude as we had waited almost two hours to finish this process. The finance guy, Glenn Stevenson, was clearly miserable with his life and continued to talk to us, the customers, in a condescending way until we decided to just walk out on the deal. He even threw our paperwork on the desk saying he will not finish the process for us. And to make matters worse, GLENN took his mask off while we were in his office during a pandemic as if he had no respect for the well-being and health of customers. I have never been so disrespected at a car dealership. Acura, you need to modernize and optimize so that you are not wasting your customers’ time. People are spending a lot of money so this is highly upsetting. Please respect people’s time and fire that inconsiderate xxxxxxx Glenn Stevenson that you have hired to interface with your customers. How disappointing! More

Money taken out of car in for service My daughters Acura RL was in for service and had the change tray emptied out (about $15) and an additional $20 bill for gas safety money removed from My daughters Acura RL was in for service and had the change tray emptied out (about $15) and an additional $20 bill for gas safety money removed from the console. Wrote to the dealership - no response. More