Southern Motors Acura

We were on vacation and our Acura MDX died the day before departure up in Bluffton. We had it towed to Southern Motors Acura hoping we could get it repaired since it was Memorial Day weekend. They had the pa departure up in Bluffton. We had it towed to Southern Motors Acura hoping we could get it repaired since it was Memorial Day weekend. They had the part in stock and 24 hours later we picked up our car and departed for home just a day later than planned. Shareen Johnson in the service department was wonderful and so helpful. I know we were lucky they had the part but I think they sped it up since we were out of town. Shareen was the best and they were very accommodating! More

Wish I had seen all of the remarks before I came to this dealer. Drove off with no gas in tank 2 weeks Later went for service because backing up my mustang gt it was jerking and rattling. Paid in full got a dealer. Drove off with no gas in tank 2 weeks Later went for service because backing up my mustang gt it was jerking and rattling. Paid in full got all of the extras they offered me. Problems right of the the first week.They made an appointment for me at ford dealer in bluffton 3 weeks later picking up my car, and now tags are expired and they can't gave an extension for a few days. Laws of Georgia where I bought car and I live in south Carolina. NEVER EVER BUY from them. I got maybe a lemon. I'll have to fix this by myself. Dmv in south Carolina was booked for today and Tuesday first appointment available for Wednesday. They they care if I can a ticket or not. Heartless when it's not for you or your own. I should have walked away. Not very helpful people at all. More

Nightmare I took my TL in for a oil change.2.5 hours later they tell me I have a blown head gasket & that my car is smoking!! I’m like what y’all better call th I took my TL in for a oil change.2.5 hours later they tell me I have a blown head gasket & that my car is smoking!! I’m like what y’all better call the police up here. It’s doesn’t take 2.5 hours for no oil change. They made everything my fault that I had ran my car hot. Both managers where so nasty to me. After going back & forth for another hour they finally agreed to let me use their vehicle to check my car out. They call me 2 days later to tell me the tech put a extra quart of oil in my car which made it smoke. I got no Apology’s for their wrong doings and for wasting my time!! Never again will I use this dealership!!!! Shareen Johnson knew that my car wasn’t smoking when she checked it in but didn’t open her mouth!! Lesson learned I’m just gonna stick with granger Honda for all my car needs More

Stay away.....they are crooks I paid to have my car serviced here but hey toook My money and failed to change my filter. They refused to deliver on their promises. They are not an I paid to have my car serviced here but hey toook My money and failed to change my filter. They refused to deliver on their promises. They are not an integral dealership. They are intentionally misleading. Also their vehicles are way too high. More

My first service I had my TLX serviced for the first time. It was a complete pleasure from start to finish. Very helpful and was as pleased with service as I was with I had my TLX serviced for the first time. It was a complete pleasure from start to finish. Very helpful and was as pleased with service as I was with the sales staff when I purchased the car. Thank you all!!! More

Don't trust them I brought a used 2014 Acura MDX everything was cool everything went fine, so I thought. Two days later I see my car same car same VIN number online fo I brought a used 2014 Acura MDX everything was cool everything went fine, so I thought. Two days later I see my car same car same VIN number online for $2,000 less than what I paid for it. I emailed the finance manager and my sales guy no response if this is how they do business I would never go back there I hope this helps someone please make sure you do research before you do any business with them More

Scam about acura car care We have leased our first acura in 2015 and let us talked into buying a 795 dollars Care plan that would have covered 3 oil changes and the end of leas We have leased our first acura in 2015 and let us talked into buying a 795 dollars Care plan that would have covered 3 oil changes and the end of lease inspection. My wife and a friend who accompanied us understood the same coverage as sold to us. At end of lease we tried to obtain a refund for the end of lease inspection as it would have been waived in case of another lease . We however opted to purchase the car. We got the runaround from Mickey, so did we from Acura finance and finally from client relations. First they said no such contract existed so we faxed it to all the departments we spoke with, then the dealership refused to discuss this matter with us, also the salesman Mickey, mentioned tangentially they would waive half the money if we stepped into another lease....The “client relations” argument was that the policy only mentions 3 oil changes within the lease mileage or time, as such in fact they sell you 3 oil changes for 800 dollars.... Overall this is a scam and Acura obviously lets the dealers roam free for rip offs We will never return to Southern Motors nor do we foresee ever getting another Acura. Shame for their way of doing business! Hope it helps someone not to use this dealer or be advised that their sales pitch is just empty promise! More

Always helpful Mickey and the team at Southern Motors Acura delivered on a great car buying experience. There was never any pressure to buy, only genuine helpfulnes Mickey and the team at Southern Motors Acura delivered on a great car buying experience. There was never any pressure to buy, only genuine helpfulness to determine if buying a car was right for us and, if so, which car would suit our needs. Mickey offered helpful information as we navigated both the car purchase and finance/lease options. This won't be the last car we buy from this dealership. More

Buyer Beware Very disappointed in this dealership. My family has been doing business with Southern Motors Acura for 15 years. The salesperson that sold us our ve Very disappointed in this dealership. My family has been doing business with Southern Motors Acura for 15 years. The salesperson that sold us our vehicle lied about the car fax. We later learned the car had been wrecked twice before we purchased it. When we tried to trade it in a year later we were given the run around on a trade in value, and after spending nearly 2 months waiting on a deal to work, my husband and I were told they would only pay us half of what they sold us the car for. We would lose 5K on our trade AND the manager wanted us to pay 5 to 7K more on a vehicle we could purchase from another dealership. Terrible service, untrustworthy salesperson, and manager unwilling to help us out in this stressful situation. More

My first online auto purchase I found the used car I was looking for at Southern Motors Acura, however, I live in Florida. I decided to purchase the vehicle and have it shipped to I found the used car I was looking for at Southern Motors Acura, however, I live in Florida. I decided to purchase the vehicle and have it shipped to me. I worked with Mickey Rhinehart, we agreed on a a price, worked out the payment and shipment details. Everything went just as Mr. Rhinehart explained, he was always available if I had a question, he kept me up to date as to what I could expect at each stage through purchase and delivery. I could not be more please with both the purchase process and the vehicle it self. More