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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.8
1,914 Reviews
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We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 1,914 reviews

November 19, 2022

Tom made my experience great. He was really easy to work with and was very helpful. More

by ASHLEYBW3
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Schultz 5 stars
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Nov 20, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
October 17, 2022

They made the process very smooth and Simple. I think it was also a pleasant experience to shop there. More

by Sonny.ruan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Joe Rizza Acura are glad to have you as a customer.

Helpful
October 15, 2022

A very un friendly dealer to do business with Would not go there again or recommend them More

by JOE.BOREK81
Customer Service
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Joe Rizza Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, Joe, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
October 14, 2022

They were very helpful and accommodating in getting me pictures of the vehicle. When I got to the dealership to see the car, they were quick to take care of me. Experience was quick and easy in buying my More

by XOCXIO
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Joe Rizza Acura responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
October 14, 2022

We had a great experience purchasing our SUV from Joe Rizza Acura. The GM, Pat, and Salesman, Tom, were very professional, knowledgeable and personable. They made the entire process very streamlined. More

by Kelly
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schultz
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Oct 17, 2022 -

Joe Rizza Acura responded

Thank you, Kelly, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
October 07, 2022

Tony was great to work with, got right to the point. Very knowledgeable about the 2023 MDX More

by ADAMFARRAR
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony LaGiglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

Helpful
October 05, 2022

Awesome service, great people to work with. Jim is a great help finding what you need! More

by JSHCHSSR
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jim here at Joe Rizza Acura.

Helpful
October 05, 2022

Everyone very helpful and polite. The transaction was efficient and went very smoothly. would easily recommend them to my friends. More

by MARKREITER
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Joe Rizza Acura responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Oct 07, 2022 -

MARKREITER responded

No problem , my pleasure

Helpful
September 03, 2022

Unprofessional and deceptive. Charged me $500 over residual for some dealer fee. GM was unprofessional and when asked why there’s a $500 fee told me that he will cancel my deal an More

by ali.shabbir26
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
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Sep 08, 2022 -

Joe Rizza Acura responded

Ali, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
September 01, 2022

Other than wait to get new vehicle because of supply chain issues - great shipping experience More

by MILEMUZZ
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Joe Rizza Acura are glad to have you as a customer.

Helpful
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