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Lenden Donnels
Lenden Donnels at Joe Rizza Acura
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Lenden Donnels

Sales

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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5.0
33 Reviews
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5.0

33 Reviews

Write a Review

33 Reviews of Lenden Donnels

August 05, 2022

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Employee Rating

Best salesman in the World, with an excellent support behind him, helping us through the entire process. More

by ATTILA1
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

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Aug 08, 2022

Joe Rizza Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

April 26, 2022

Dealership Rating
Employee Rating

Great customer service! Very friendly! The team answered all my questions. Would recommend this dealership to everyone I know! More

by VEL TORRES
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
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Apr 27, 2022

Joe Rizza Acura responded

Vel, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

August 07, 2021

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Employee Rating

Process of trading in our vehicle for a new MDX was a breeze and painless. Jim and Len were very helpful and patient with the transition. More

by ginger.mendiola
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Adams, Jim Sabbia

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Aug 08, 2021

Joe Rizza Acura responded

Thank you so much, Ginger, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jim and Len and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 29, 2021

Dealership Rating
Employee Rating

Great place to do business. Quick and easy. Sad to trade in my 2018 TLX but love my new RDX. Got a good price for my trade in. More

by Loni
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Gerard Dumas, Alyssa Adams, Jim Sabbia, Anthony LaGiglio

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Jul 30, 2021

Joe Rizza Acura responded

Loni, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

March 16, 2021

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Employee Rating

They are amazing! No one pushed something we didn’t want, they worked to keep me informed about the financing process, addressed every concern we had immediately. I am 40 years old and this is the first time More

by Momof3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Jeremy Lillie

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Mar 18, 2021

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, [email protected]

February 27, 2021

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Employee Rating

Super excited to get my ASpec 2022 MDX! I was told it would take 3 weeks for my special order to come in and I received the vehicle in less than 1! Alyssa and Len were great! More

by RONCARR
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Adams

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Mar 03, 2021

Joe Rizza Acura responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, [email protected]

January 29, 2021

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Employee Rating

Awesome experience! Pat and Len are the best! They are no nonsense professionals who are knowledgeable, communicative and fair. I have have never had a car buying experience like this one. I have family and More

by LBHOWARD0110
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Denise Manikouras, Jeremy Lillie

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Feb 03, 2021

Joe Rizza Acura responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Nora Rizza, Internet Director, [email protected]

January 07, 2021

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Employee Rating

I am very happy with the service and product at Rizza Acura.I have purchased three cars from you guys. Very happy with you and your product. More

by JMOLINARO6395
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

Helpful
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Jan 12, 2021

Joe Rizza Acura responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Nora Rizza, Internet Director, [email protected]

December 31, 2020

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Employee Rating

The service writers are the best I have ever seen!!! Look if you wanted more words look them up! Am typing this on a smart phone? More

by AM95.42X
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Gerard Dumas, Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady , Charlotte Guinta, Nora Rizza, Joe Rizza

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Jan 06, 2021

Joe Rizza Acura responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, [email protected]

December 23, 2020

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Employee Rating

The people at Joe Rizza were friendly, informative and made the whole buying experience pleasant. I would definitely return and recommend to family and friends. More

by MARI_ANDRADE81
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

Helpful
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Dec 29, 2020

Joe Rizza Acura responded

Thanks for your perfect review, Mari! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, [email protected]

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