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Lance Dailey
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Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
437 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
437 Reviews
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437 Reviews of Lance Dailey
December 05, 2022
Just want to thank everyone at Muller Acura. I came in just to browse for a vehicle and everyone was so helpful and nice that I ended up leaving with a new Integra. Thank you Sue for getting I came in just to browse for a vehicle and everyone was so helpful and nice that I ended up leaving with a new Integra. Thank you Sue for getting back with me from my internet inquiry. Thank you Justin for the test drive and showing me all the features. Thank you Chris and Lance for helping me with all the paperwork and explaining everything well. Thank you Miles for helping me with the financing. More
by Kfrancia31
\ Other Employees Tagged: Myles Bauer, Chris Anderson, Susan Pozniak , Justin
Helpful 
November 26, 2022
Very nice buying experience. Lance stayed 3 hours after his shift, wouldn’t have known if I didn’t ask - seemed pleased to help. Lance stayed 3 hours after his shift, wouldn’t have known if I didn’t ask - seemed pleased to help. More
by Svgoley
\ Other Employees Tagged: Myles Bauer
November 26, 2022
Great customer service. Lance is an awesome salesman, very efficient. Overall experience was top notch. Will recommend to anyone. Lance is an awesome salesman, very efficient. Overall experience was top notch. Will recommend to anyone. More
by Oldzuch
\ Other Employees Tagged: Myles Bauer
November 21, 2022
Lance is the guy you want to be with! He makes sure all of your needs are met and genuinely wants you to have the smoothest experience during your car buying journey. The best salesman yo He makes sure all of your needs are met and genuinely wants you to have the smoothest experience during your car buying journey. The best salesman you could ask for! I highly recommend Lance and Muller's to everyone! I love my new ride! More
by Aliya
\ Other Employees Tagged: Myles Bauer, Susan Pozniak
\ 
\ November 14, 2022
Lance is a no pressure salesman. He’s very kind and personable. He shows a genuine interest in his customers. The car buying processes was a positive one thanks to Lance. He’s very kind and personable. He shows a genuine interest in his customers. The car buying processes was a positive one thanks to Lance. More
by Melissa
\ November 09, 2022
This 2023 MDX is the fourth I've purchased from Muller. The last three have been from Lance Dailey. I have nothing negative to say regarding the dealings I've had with Muller. Muller is NOT a high press The last three have been from Lance Dailey. I have nothing negative to say regarding the dealings I've had with Muller. Muller is NOT a high pressure dealership. Lance gets all gold stars when it comes to product knowledge. I've purchased quite a few cars during my 71 years on this planet. I keep coming back to Muller and Lance for a good reason. I I know I will be treated fairly without having to deal with a "CLOSER". I have recommended Lance to some close friends of mine. They also have been treated well. I will also recommend the Service Department at Muller. Anyone in the market for an Acura should, by all means contact Lance. You will not be disappointed. More
by bubisjim
\ Other Employees Tagged: Myles Bauer, Mark Dettlo
October 31, 2022
Lance is one of the best car salesmen that I have bought a car from in the last 2 decades. He showed us all the features of the car right the first time I met him at the dealership. I went on test drives se a car from in the last 2 decades. He showed us all the features of the car right the first time I met him at the dealership. I went on test drives several times in different cars with him over a period of more than 6 months! He is very patient, and understanding of the customer's needs. I will recommend my friends to him, and will most likely buy a car from him in not too distant a future! More
by PK
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