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Stephen Gonzales
Stephen Gonzales at Arlington Acura in Palatine
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Stephen Gonzales

Sales

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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4.8
11 Reviews
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Always a pleasure meeting new people, So let's make your shopping experience an awesome one! Remember my name is Steve and I'm your Acura Type Of Guy!

Dealership Experience

2 yrs, 3 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

4.8

11 Reviews

Write a Review

11 Reviews of Stephen Gonzales

September 30, 2022

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Employee Rating

Excellente! !! Service staff were friendly, polite and completed the job in a timely manner. Costumer is one happy camper. More

by MARLUJP
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Lisikiewicz

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Oct 02, 2022

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 26, 2022

Dealership Rating
Employee Rating

The best service department i have experience for years. Service staff were very accommodating and very friendly. More

by MARLUJP
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
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Sep 26, 2022

Arlington Acura in Palatine responded

Thank you! Stephen and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

August 21, 2022

Dealership Rating
Employee Rating

The dealership rips off customers with their extra charges for things they never do during interior and multi checks More

by KMCCOY1088
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Dustin McConaughy

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Aug 25, 2022

Arlington Acura in Palatine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 05, 2022

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Employee Rating

Well kept showroom with excellent service from the sakes agent to the financial agent. A welcoming envirement, thank you! More

by XXLYOGI
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Ideen Ghaffari

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Apr 06, 2022

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2022

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Employee Rating

Painless, friendly and willing to get you what you want and need without haggling or pressuring you More

by OSUNJESSICA
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: David Pasula

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Mar 24, 2022

Arlington Acura in Palatine responded

Jessica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2021

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Employee Rating

Good deal, professional, follow-ups were addressed, addressed and fixed potential issues that came up with purchased car. More

by JGUERR5
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Friendliness
Pricing
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Recommend Dealer
Yes
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Dec 17, 2021

Arlington Acura in Palatine responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

September 22, 2021

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Employee Rating

Gene Shenkman and team were great. Got me what I wanted and out the door in no time. More

by ANNASANDLER81
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Helpful
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Sep 22, 2021

Arlington Acura in Palatine responded

Anna, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Gene and our team here at Arlington Acura in Palatine are glad to have you as a customer.

August 11, 2021

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Employee Rating

We had the best experience buying our new RDX at Arlington Acura. Our salesman Steve was very knowledgeable and helped us through what can be a stressful experience. More

by RMS7240
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Helpful 1
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Aug 11, 2021

Arlington Acura in Palatine responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Steve and hope you enjoy your new RDX! We truly appreciate your feedback!

July 17, 2021

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Employee Rating

They’ve made everything super quick and easy. Steve made sure we were comfortable the whole time we were there. Couldn’t be more happier with my purchase! More

by Sandyi
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Helpful
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Jul 17, 2021

Arlington Acura in Palatine responded

Congratulations on your new purchase, Sandy! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Stephen delivered such a great experience! We thank you for your business.

July 02, 2021

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Employee Rating

We came in just to test drive an RDX, and walked out with a TLX Type S. The team is amazing, they aren’t pushy at all, which I really liked. You don’t feel pressured when you are talking to the team. Over More

by apanguiano
\
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Ideen Ghaffari

Helpful
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Jul 03, 2021

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine. Congratulations on your new TLX!

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