Ed Napleton Acura
Elmhurst, IL
572 Reviews of Ed Napleton Acura
Everything about this dealership was a disaster from car purchase to service needs. I gave them several opportunities to correct the problem. I was scammed during my purchase and over 3 years later I just purchase to service needs. I gave them several opportunities to correct the problem. I was scammed during my purchase and over 3 years later I just got a check for $36 due to a class action lawsuit in which Napleton group had to pay out over 9 million dollars for scamming customers. I've taken all my service to nearby Acura dealer where my experience has always been good. I wrote the GM and left him a message back when I was experiencing problems but he never responded. I had a friend, who I warned, but a car there shortly after I did. He was given promises in writing which the dealer would not fulfill, even though in writing. Last I knew the Sales Manager that scammed me went next door to Kia. Wonder why. Doubt he's still there scamming people. More
Great service! Had a great experience at this dealership. Good prices. Ask Tyler Santagata,he was very knowledgeable. Had a great experience at this dealership. Good prices. Ask Tyler Santagata,he was very knowledgeable. More
Thank you Michael DePaolo for my 22 TLX TYPE S. I had such a great experience with my transaction through Ed Napleton Acura. Fast and Efficiently. Michael knew all the answers to every question I h I had such a great experience with my transaction through Ed Napleton Acura. Fast and Efficiently. Michael knew all the answers to every question I had. Highly Recommend Michael for any future buying experiences ! More
We loved working with James Sublette in Sales. He was attentive, responsive and friendly. And knowledgable and trustworthy! He always followed up with us in a timely manner. Very reliable. We hig He was attentive, responsive and friendly. And knowledgable and trustworthy! He always followed up with us in a timely manner. Very reliable. We highly recommend James! Ask for him by name! More