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Acura of Johnston

Johnston, IA

4.5
1,199 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,199 reviews

November 06, 2022

Very helpful in finding us a car we could use for our daughter. Thank you More

by lkschrodt
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Remy
Nov 07, 2022 -

Acura of Johnston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Acura of Johnston are glad to have you as a customer.

October 20, 2022

In and out in no time! Quality and timely service as always! Always a pleasure coming in for service, the advisors/technicians are very friendly and knowledgeable. I never More

by derinda.coleman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Dalbey and Tenley Copeman
Oct 21, 2022 -

Acura of Johnston responded

Thanks for sharing your thoughts about your experience with Acura of Johnston. We appreciate your business and hope to see you again soon!

October 15, 2022

My first big purchase on my own and they helped me out completely. It was great service and they did there best to get me right! More

by Tymcgruder11
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Alex Remy
Oct 17, 2022 -

Acura of Johnston responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 20, 2022

Very nice place to purchase a vehicle, all the sales consultants listen to your needs and go above and beyond with their customer service. More

by Mustafa.Hodzic
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Craig Mesenbrink, Jack Bryant, Andi Zenkovic
Sep 21, 2022 -

Acura of Johnston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston.

August 22, 2022

My experience with Acura has been terrible. My salesman was Almedin, he wasn’t knowledgeable and he never returned my calls or texts, I’ve still never heard from him. It took over a week to get More

by Mmoline07
Overall Experience
Recommend Dealer
No
Employees Worked With
Alen Zenkovic
Aug 26, 2022 -

Acura of Johnston responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 19, 2022

I just purchased a new 2023 Acura MDX, and I am loving my new wheels! The car was on the show room floor at the dealership... calling my name! Jack is who I worked with; it was a super, great experience an More

by bryngelson.jayne
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jack Bryant
Aug 22, 2022 -

Acura of Johnston responded

Thank you so much for choosing Acura of Johnston! Congrats on your new purchase, Jayne, and let us know if we can be of any more assistance!

July 28, 2022

My wife and I came in to look at an mdx and after a little negotiation, we left feeling good about the purchase. There were a few minor maintenance issues of which Soloman and Andi quickly fixed. Hig More

by kevin.bertelson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andi Zenkovic
Jul 29, 2022 -

Acura of Johnston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2022

Service was done in a timely manner Nice to not to have a schedule time More

by OEMAIL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Not sure his n
May 31, 2022 -

Acura of Johnston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager [email protected]

May 13, 2022

great service - staffs are polite and professional, been here many years and quality is consistent despite different personnels More

by PFGDSM
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Arnes Sacic, Billy Douangsithi, Noah Dolan, Spencer Ridgway, Tempest Wetrich, Thomas Luong, Thomas Ridge, Lake Hardy
May 16, 2022 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager [email protected]

May 07, 2022

Knew something was wrong with the truck but didn't bother to fix it told me it needed a fuel injector cleaning had that done didn't fix the problem. Probably a fuel pump. More

by KANDER61W
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Alen Zenkovic, Andi Zenkovic
May 12, 2022 -

Acura of Johnston responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Ron Anderko, General Manager [email protected]

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