Acura of Wichita
Wichita, KS
Filter Reviews By Type
Showing 80 reviews
While their sales department may be top notch, their service department is probably the most helpless/ useless side of this dealership. The Integra that I raved about in my earlier review has since deve service department is probably the most helpless/ useless side of this dealership. The Integra that I raved about in my earlier review has since developed 2 check engine lights with less than 3,000 miles on the odometer and in both instances, their service department has pawned me off the dealership in Overland Park. I cannot in good faith recommend Acura's service department at this dealership nor can I vouch for them to have your best interest at heart. All they care about is the sale of the vehicle, God forbid your new car gets a problem shortly thereafter. Original Review: The folks that work here have set a new standard for dealerships that I don't think can be challenged elsewhere. Brian and his team redefined my entire perception of the dealership experience that has earned my loyalty to Acura as a brand. Brian was always on his A game every step of the way and made the entire buying process stress free and a core memory that I will always cherish. I love my new Integra and I can't wait to see what the future of Acura has in store. More
I live 600 miles from the dealership. Although I did not buy a car I was kept informed and felt like they were interested in meeting my needs. Although I did not buy a car I was kept informed and felt like they were interested in meeting my needs. More
Jenna Allen, my customer specialist, personified WALSER’s four core values: Do the right thing Lead by example Display positive energy Be open minded She worked tirelessly to find just the right vehic four core values: Do the right thing Lead by example Display positive energy Be open minded She worked tirelessly to find just the right vehicle for me, maintaining patience as my interests changed. Her teammates Kyle and Brian helped me when she was unavailable with the same professionalism and enthusiasm as if I were their own client. The vehicle I settled on was fairly priced and my trade was fairly valued without hours of back-and-forth frustration one can expect from other dealerships. I look forward to a continuing relationship with this business… John More
We purchased a 2021 RDX from Greg Jones. He spent most of the day with a test drive and then patiently discussing car features. He more than answered all of our questions. He is very knowledgeable. We highly the day with a test drive and then patiently discussing car features. He more than answered all of our questions. He is very knowledgeable. We highly recommend contacting him to buy a vehicle. More
Jenna Allen helped me find a beautiful Acura MDX that I am loving. It was such a good experience working with her. She’s young beautiful and petite but is packed with knowledge and maturity. Her genuine c am loving. It was such a good experience working with her. She’s young beautiful and petite but is packed with knowledge and maturity. Her genuine concern for my feeling satisfied with the car and the experience made her a real standout. Everyone I met there were helpful. I dreaded buying a new car but I felt very good as I drove away in my Acura. More