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Rosenthal Acura

Gaithersburg, MD

4.9
186 Reviews

623 North Frederick Avenue

Gaithersburg, MD

20879

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Showing 186 reviews

October 13, 2022

Great customer service. I had the best experience with my new RDX Acura! Victor Castro and teem Rosenthal was professional. Victor was very patiently answer all the question More

by pervaya
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
August 10, 2022

I had the best experience with my new 2023 Acura Integra! Victor Castro was amazing and made the process so simple. I am excited about my purchase and would definitely recommend any peers to this dealership More

by Bryanah Alexander
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
August 08, 2022

Definitely above and beyond great service! ! from the time we bought the car to the time of having the car serviced, from the service personnel to the sales managers, Walter and Rubin, prompt a More

by gsc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
(Sales Mgr./Rubin), (Service Mgr. Harry) and Staff
July 11, 2022

It was a very pleasant buying a new MDX with Mr. Victor Castro at Rosenthal Acura. These days, in addition to paying a higher price, a lot of patience needed when buying a car, Mr. Victor like an ol More

by cgliu2006
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
July 03, 2022

Victor Castro made what has been a historically challenging process (buying a car) a friendly, informative, and convenient experience. In life, we are given the opportunity to meet all types of fol More

by Joe Harford
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
June 22, 2022

Victor Castro and the team at Rosenthal Aucra were professional and courteous in every aspect of the purchase. From the friendly welcome greetings at the front door, to ensuring that I was familiar wi More

by McMillan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
January 27, 2022

Victor, Nina and Tony are amazing! They were super helpful. If you’re looking to get a car I definitely recommend going to them! More

by Francy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor,nina,Tony
November 07, 2021

Victor Castro went above and beyond to offer the best deal possible for the model of the RDX that I always wanted. Victor remembered exactly what we wanted and called us when the deal was available. We s More

by Eduard
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
October 11, 2021

It was a pleasure working with Victor and Tony at Gaithersburg, Acura. Not only was Victor in touch while the car was being built and delivered, but was responsive afterwards with questions and foll More

by MaggieLis
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
September 19, 2021

Victor was amazing, we will certainly go back to him when the time comes for our next purchase. More

by Kilan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Castro
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