Herb Connolly Acura
Framingham, MA
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Herb Connolly Acura has been servicing my 2010 Acura TL since I purchased it as a new car. The car is in great shape which I attribute to the excellent service Herb Connelly Acura has provided over the yea since I purchased it as a new car. The car is in great shape which I attribute to the excellent service Herb Connelly Acura has provided over the years. This visit further supports my excellent opinion of their capabilities., More
As always, great service experience. Service advisor, Cindy, did a great job walking me through options for some large, unexpected repairs. She is a pro, as are service technicians. C Service advisor, Cindy, did a great job walking me through options for some large, unexpected repairs. She is a pro, as are service technicians. Car washed and ready as promised. Clean 2021 loaner for the two days. Happy 10 year customer. More
My vehicle was serviced in a much shorter time frame than I expected, which is always a relief due to my sciatica. The waiting room was very comfortable. This is the first time I have had my Acura RDX serv I expected, which is always a relief due to my sciatica. The waiting room was very comfortable. This is the first time I have had my Acura RDX serviced at Herb Connolly Acura. I will definitely continue to have my vehicle serviced there even though Acura Westwood is closer to my home. More
Great service, service advisor Trevor was great he explained everything to me in details and made recommendations based on what I really needed explained everything to me in details and made recommendations based on what I really needed More
Needed an A1 service (oil change / tire rotation) for our MDX. Drove in without an appt. Was able to be done upon request. Was told it would take 90 minutes; was done much faster. While I was not timing th MDX. Drove in without an appt. Was able to be done upon request. Was told it would take 90 minutes; was done much faster. While I was not timing them, felt to be less than an hour! Car was returned washed (as is typical) More
Fantastic Experience! I purchased a 2021 Certified Pre-owned Acura RDX right off the Lot. My sales representative was Mike Taverna - He was very professional, showed me al I purchased a 2021 Certified Pre-owned Acura RDX right off the Lot. My sales representative was Mike Taverna - He was very professional, showed me all of the key features of the car and was able to answer all of my questions. No stressful negotiations or push to buy more than what I was interested in. He handled my trade-in, all the registration paperwork and plate transfer. He and his team understood I traveled from Cape Cod, and got everything done in a couple hours so I wouldn't need a return trip to pick up the car, which was so appreciated! DJ in the Finance Office walked me through everything I needed to know about the protection plans & warranty options, as well as my payment schedule. Their team also did my phone setup with the AppleCar play and the Acura Link App, and showed some helpful tips to figure out the touch pad/display menu. I was glad to support a family owned business, and would definitely buy from them again! More