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Herb Connolly Acura

Framingham, MA

4.8
1,494 Reviews

500 Worcester Rd

Framingham, MA

01702

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Showing 1,494 reviews

December 05, 2022

Excellent service and on time with the work done I needed new tires and Kevin in service came through. More

by Carl Smith
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
December 04, 2022

Herb Connolly Acura has been servicing my 2010 Acura TL since I purchased it as a new car. The car is in great shape which I attribute to the excellent service Herb Connelly Acura has provided over the yea More

by prubinfeld
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Goon
December 03, 2022

Explained future service recommendations in detail with price breakdown. Will schedule complete service after holidays. More

by tburke50
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Cacella
November 23, 2022

Mike Taverna was amazing. He’ very knowledgeable and helpful but low pressure. Working with him was a great experience! More

by Julie
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Taverna
November 22, 2022

As always, great service experience. Service advisor, Cindy, did a great job walking me through options for some large, unexpected repairs. She is a pro, as are service technicians. C More

by LERonan
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
November 10, 2022

My vehicle was serviced in a much shorter time frame than I expected, which is always a relief due to my sciatica. The waiting room was very comfortable. This is the first time I have had my Acura RDX serv More

by Imgerty
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Trey Connolly
November 05, 2022

Great service, service advisor Trevor was great he explained everything to me in details and made recommendations based on what I really needed More

by Nicola Nassif
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Meunier
October 24, 2022

Thanks to a master mechanic, I have my TL in excellent order (and, problem solved for some air leaking tires)! More

by ALICESAPIENZA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin (service)
October 23, 2022

Needed an A1 service (oil change / tire rotation) for our MDX. Drove in without an appt. Was able to be done upon request. Was told it would take 90 minutes; was done much faster. While I was not timing th More

by elc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don't recall service writter name.
October 19, 2022

Fantastic Experience! I purchased a 2021 Certified Pre-owned Acura RDX right off the Lot. My sales representative was Mike Taverna - He was very professional, showed me al More

by dawnrigbywalsh
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Taverna
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