Findlay Acura

Service is always professional, polite, informative and fast! Waiting area perfect! Miss the sweet treats:( fast! Waiting area perfect! Miss the sweet treats:( More

Friendly and fast. Kept me updated on everything going on, the process, the time, the cost, etc. They offer free coffee and soda. most places only offer free coffee. I Kept me updated on everything going on, the process, the time, the cost, etc. They offer free coffee and soda. most places only offer free coffee. I like the soda option. I had my engine belt and tension replaced. First spoke with Todd on the phone, then worked with him when I came in the office. Great service More

I had my brakes done and oil change and a brake line flush. Mike was great walked me through everything so I understood it flush. Mike was great walked me through everything so I understood it More

Great service from Todd as usual. I have never had a problem in the 7 years I have used this dealer. I have never had a problem in the 7 years I have used this dealer. More

I agree that the Service department is top notch. They do what they say they will do at the quoted price, and are very timely. I have had excellant experiences with all the service advisors. They do what they say they will do at the quoted price, and are very timely. I have had excellant experiences with all the service advisors. More

Todd in Service is always great to work with! He is Always helpful and friendly. He is Always helpful and friendly. More

The service was top notch. Todd was very responsive and easy to communicate with. He explained our options and helped us decide which repairs and service was right for us. the Todd was very responsive and easy to communicate with. He explained our options and helped us decide which repairs and service was right for us. the work was done timely and efficiently. More

The dealership created friendly environment for the customers. Attentive to details while servicing the vehicle. Communicate well with the customers. Time efficient. Mike, Service Manager did a great customers. Attentive to details while servicing the vehicle. Communicate well with the customers. Time efficient. Mike, Service Manager did a great job. I’m looking forward to work with him again in the future. More

We took our 2014 Acura MDX in for an oil change a couple of weeks ago. The service department informed us that the front struts were leaking and needed to be replaced ($1367.96) and both front lower contro of weeks ago. The service department informed us that the front struts were leaking and needed to be replaced ($1367.96) and both front lower control arm bushings were torn ($963.99). I got a second opinion from the mechanic that I take the Acura to when I want the truth and he informed me that NEITHER needed to be fixed. This in not the first time this has happened with this dealership. On another oil change visit we were informed that we needed to have the brake pads replaced. Again, when I took the car to our mechanic he told us that the pads still had 65% on them. We will no longer be taking our vehicle to Findlay Acura to be serviced. This dealership should be ashamed of their service department. DO NOT TRUST THEM. More

Todd Cubero, our service advisor, always takes care of our service needs. Keeps us updated & honest to all expectations. our service needs. Keeps us updated & honest to all expectations. More