Rawle Samuel

Reneged on the promises made to us when it came time to make the final purchase on a new RDX / Bait and Switch on our trade in. Very disappointing experience after investing a lot of my own personal hours make the final purchase on a new RDX / Bait and Switch on our trade in. Very disappointing experience after investing a lot of my own personal hours, as I trusted their team. Will not do business with this dealership in the future and would not recommend. Spent many hours working with Sales rep and a manager, and took a half day off to drive in and get an estimate on my trade in. What they offered as $4,000 trade in became $2,800 three weeks later (with various excuses as to why) when my White RDX was delivered and ready for purchase. The $1,200 may not be much on the scheme of things, but not trustworthy business ethics. Very unfortunate as I’m a very trustworthy, loyal customer. More

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I called on Sunday, worked the entire deal out with the GM over the phone, and picked my car up on Monday afternoon. The whole interaction was the absolute BEST experience I've ever had with a car dealersh GM over the phone, and picked my car up on Monday afternoon. The whole interaction was the absolute BEST experience I've ever had with a car dealership!!! Patrick and his team are not into the typical sales games... they are honest and a pleasure to work with. I was energized instead of exhausted by this process. Who can say that for car shopping?! I'm still in shock that this all happened so quickly. They beat another deal I had by a landslide and I was so happy to give them my business. Thank you Patrick & team - you are AMAZING and I'm recommending you to everyone!! More

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Would buy again Rawle and Patrick were great to deal with, got my wife into the exact car she wanted, zero pressure. Raul quietly disappeared after the test drive to Rawle and Patrick were great to deal with, got my wife into the exact car she wanted, zero pressure. Raul quietly disappeared after the test drive to let us talk but made himself available. Patrick worked hard to get us the best interest rate. Price was reasonable and they were quick to respond. More

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Fast transaction for new car Brought MDX in for oil change, left with a new MDX. Was not part of the original plan, but Key made it fast, fair, and fun. Brought MDX in for oil change, left with a new MDX. Was not part of the original plan, but Key made it fast, fair, and fun. More

by x.gray Verified Customer Verified Customer

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Great! Entire staff helped to make new car purchase a breeze. Very helpful. Spent as much time as I needed to assist in acclimating to new vehicle. Entire staff helped to make new car purchase a breeze. Very helpful. Spent as much time as I needed to assist in acclimating to new vehicle. More

by edieta2001 Verified Customer Verified Customer

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New car sales Rawl was professional and knowledgeable. There was no pressure while we negotiated, but he was friendly and honest. I would highly recommend Rawl and Rawl was professional and knowledgeable. There was no pressure while we negotiated, but he was friendly and honest. I would highly recommend Rawl and Acura to anyone who asked More

by mainelymom5 Verified Customer Verified Customer

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Rawls was a great salesperson to work with! Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to it. I was also happy to hear that Key Acura is expanding the service drop off area to create a concierge like experience with drop off indoors. Perfect timing for me! I recommend Key Acura and Rawle without any reservations. More

by tom.weyant Verified Customer Verified Customer

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2019 MDX I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very fr I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very friendly, no pressure, More

by gvprem Verified Customer Verified Customer

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Staff was wonderful and the process was painless. I've owned Acura MDX's for 10 years and just bought #3. So, I already knew what I wanted and the Rawle Samuel from the sales team went all out to f I've owned Acura MDX's for 10 years and just bought #3. So, I already knew what I wanted and the Rawle Samuel from the sales team went all out to find it and get to the dealership within several days. They gave me top dollar for my 2014 trade-in and I was lucky to get the benefit of several Acura incentives. It was a no hassle transaction! I've also have had all my maintenance done at the dealership and am so pleased with the entire service team. I'd highly recommend Key Acura in Portsmouth, NH. More

by LEUCA Verified Customer Verified Customer

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Friendly staff and great experience This is how car buying should be. The team takes the time to understand your needs in a new car and then gets you exactly what you want. This is how car buying should be. The team takes the time to understand your needs in a new car and then gets you exactly what you want. More

by sdhd97 Verified Customer Verified Customer

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