Acura of Ocean
Ocean, NJ
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Stay away from this dealership when leasing or purchasing a new vehicle. If you need to do business with this dealership, be very careful when negotiating the details of a new lease or purchase of a new ve a new vehicle. If you need to do business with this dealership, be very careful when negotiating the details of a new lease or purchase of a new vehicle with its Sales Department, since I had a very negative experience. After years of leasing my vehicles with this dealership, I will no longer do business with them. Make sure that all of your agreed to terms are in writing with their Sales Department so that they do not conveniently renege on those terms after you have signed a vehicle lease or purchase contract. More
I live in Central NJ but wouldn’t mind to drive 45 minutes to Acura of Ocean for our car needs. Dan R. he is a very kind, honest, and knowledgeable about Acura cars. He is very friendly thorough-out i minutes to Acura of Ocean for our car needs. Dan R. he is a very kind, honest, and knowledgeable about Acura cars. He is very friendly thorough-out in explaining new features of the new car and the options that fits our needs. The financial person Justin was also very quick, professional and honest. He is was very knowledgeable, honest, always friendly and very patient. He doesn’t push you at all to add options and will work with you. He made me feel special and goes above and beyond to make you have the best experience. I wouldn’t go anywhere else except Acura of Ocean and exceptional dealership. More
Do not lease a car at Acura of Ocean. I drove over 60 miles to see Mark Klang, who I thought was a trustworthy salesperson who I had known for about 3 years. I left with a new leased vehicle. A friend miles to see Mark Klang, who I thought was a trustworthy salesperson who I had known for about 3 years. I left with a new leased vehicle. A friend of mine went to a different Acura dealership in NJ and was blown away by her lease pricing. She put me in touch with her contact and just via text they were offering me almost 150.00 less a month within 10 days of my Acura of Ocean deal. I called Mark Klang, my salesperson, told him I felt that I was taken advantage of and he said he could not help me. I told Mark I was going to follow up and called the Sales Manager there, Dan Rupp who when I spoke to him on the phone agreed that a disparity like that was strange. After requesting my friend's paperwork, he then put me off and would not get back to me and finally in an email a week later stated that there were different deals different months and nothing they could do. I am disappointed that I did not shop around. I am a single parent and wanted to go to someone I knew. Please do not make same mistake! More
I like the car but I will never waste my time on this I like the car but I will never waste my time on this location ever again. They hassle you to buy a warranty and when you need something fixed, they I like the car but I will never waste my time on this location ever again. They hassle you to buy a warranty and when you need something fixed, they can not help you. It is easy for them to take your money and not give adequate customer service. I will not recommend this place to anyone. The service and sale department are rude. They say they will call and they never do. The Acura in East Brunswick are more professional and are able to answer any questions you need than the people at Ocean. More
Leased a 2020 RDX. Worked with Dan he was amazing. No Leased a 2020 RDX. Worked with Dan he was amazing. No hassles at all. Easiest lease from start to finish. Justin in finance was also a pleasure to Leased a 2020 RDX. Worked with Dan he was amazing. No hassles at all. Easiest lease from start to finish. Justin in finance was also a pleasure to work with. . It was a good experience overall and I am happy so far! Patti P More
I leased my second Acura from Acura Ocean. Mark Klang was my salesman. Wonderful experience for the second time. Mark is professional understanding and accommodating. I highly recommend. my salesman. Wonderful experience for the second time. Mark is professional understanding and accommodating. I highly recommend. More
Certified RDX Purchase After leasing a few cars from Acura of Ocean, I was now in the position in which I needed to purchase a certified used vehicle. Mark Klang has been m After leasing a few cars from Acura of Ocean, I was now in the position in which I needed to purchase a certified used vehicle. Mark Klang has been my salesperson for my last few leases and now this purchase and as in the past, he was a pleasure to deal with. Due to COVID 19, I purchased this certified RDX WITHOUT test driving it. As I was driving home, I noticed an issue with the brakes, Mark had me call service and they took the car a day later, provided a loaner car, and rectified the problem. Great service. More
picked up 2nd lease from Mark Klang today Mark is great. Knows the business and has been in it forever. Easy to work with and fair. This is my second MDX with Mark. Justin is great to work Mark is great. Knows the business and has been in it forever. Easy to work with and fair. This is my second MDX with Mark. Justin is great to work with also. Thanks again for the great service and great vehicle. More
Honest, Helpful and Efficient! Mark Klang reached out to me during the lease of my first Acura and made sure I was comfortable in my new car, it was no surprise that I left today wi Mark Klang reached out to me during the lease of my first Acura and made sure I was comfortable in my new car, it was no surprise that I left today with my second! I love my new MDX!! Great Job Mark and team! More
NEW RDX PURCHASE During the times we are in the experience was excellent! Drop of and pickup made easy during these times. Finance was set and ready to go. During the times we are in the experience was excellent! Drop of and pickup made easy during these times. Finance was set and ready to go. More