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Acura of Rochester
Rochester, NY
59 Reviews
Acura of Rochester is proud to serve the Rochester, Syracuse, Buffalo, and Albany areas as part of the Garber group.
Our vision statement is: “To be the best automotive sales and repair operation in every market we serve.” We believe that we are only doing our job when we provide the kind of experience for our customers that causes them to want to return to do business with us in the future.
Acura of Rochester became a proud member of the Garber Automotive Group in 2011. Garber Automotive Group can trace its lineage all the way back to 1907, when Guy S. Garber first began work in the automotive industry. Now, more than a century later, there are Garber-owned dealerships scattered around the country, including fifteen different brands and sixteen total dealerships.
We put honesty, respect, empathy, integrity, pride, and hard work above everything else. We want to provide our Rochester area customers with the best possible experience, whether you’re buying a new Acura, or having your existing vehicle maintained, we will work hard to make you happy. We have the experience in this industry that few competitors can match, so we know we can provide our customers with a first-rate customer service experience.
Visit our showroom in Rochester if you’re searching for a new Acura model, or a Certified Pre-owned Vehicle. We’re happy to let you test-drive any model in our inventory. Schedule a service appointment if your vehicle needs service, and we’ll make sure it’s good as new when it leaves our showroom. Come visit us for any automotive need in the Rochester area, and we promise, you’ll never want to go anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 59 reviews
November 03, 2022
Friendly service clean provide complimentary car to drive while your are being serviced return calls while your are being serviced return calls More
by Aas
Employees Worked With
Helpful March 13, 2022
We just purchased a certified used Acura MDX from Acura of Rochester. We couldn't have had a better experience. Our salesman, Jeremy Ingassio, and Jabin Hutton in the finance department went above and of Rochester. We couldn't have had a better experience. Our salesman, Jeremy Ingassio, and Jabin Hutton in the finance department went above and beyond in assisting us with finding the right vehicle at a great price. Their attention to all the details of purchasing and financing was amazing. Everyone at the dealership was friendly and helpful. It was the best car buying experience we have ever had and surpassed all of our expectations. More
by juliamcmaster
Employees Worked With
February 25, 2022
Jeremy Ingrassio from Acura of Rochester made me felt like family. Highly recommend contacting him for any of your needs! like family. Highly recommend contacting him for any of your needs! More
by M.Le
Employees Worked With
December 29, 2021
What a wonderful experience it was to deal with Rick Gross at Acura o Rochester. He made the car buying experience simple and easy, due to his knowledge and thoroughness. I would definitely purchase ano Gross at Acura o Rochester. He made the car buying experience simple and easy, due to his knowledge and thoroughness. I would definitely purchase another vehicle from Rick and Acura of Rochester. More
by Deanagnello
Employees Worked With
October 28, 2021
Rick along with Jabin were very helpful with the purchase of my RDX. Truely appreciate the communication, knowledge of the vehicle , and courtesy that Rick expressed during the entire buying process. Very pl of my RDX. Truely appreciate the communication, knowledge of the vehicle , and courtesy that Rick expressed during the entire buying process. Very pleasant buying experience. More
by Becky S
Employees Worked With
October 09, 2021
Rick Gross and the entire Acura of Rochester personnel were outstanding to work with through our car buying experience. They were competent, professional, helpful and supportive. Rick listened to our wish were outstanding to work with through our car buying experience. They were competent, professional, helpful and supportive. Rick listened to our wishes and found our new beautiful RDX tech in the exact color and interior we were interested in. More
by Hperis
August 25, 2021
Very nice dealership, good selection of Acura’s and nice staff. Did a very nice job preparing my car and cleaning it up for pickup. Rick and Jabin did a great job explaining all of the perks and options ava staff. Did a very nice job preparing my car and cleaning it up for pickup. Rick and Jabin did a great job explaining all of the perks and options available to me. I had a great experience buying my first car here. More
by Alec DeYoung
August 16, 2021
Rick and the dealership served me well through the car buying process. He was professional , knowledgable and helpful with my needs.I love my ILX. buying process. He was professional , knowledgable and helpful with my needs.I love my ILX. More
by Traceyafarmer
August 12, 2021
Rick was extremely helpful in making sure I found the right vehicle for me. Him and Jabin were both great and it was an enjoyable car buying experience. right vehicle for me. Him and Jabin were both great and it was an enjoyable car buying experience. More
by ColtonTudisco
July 03, 2021
Great service, I highly recommend anyone looking into a new vehicle to get their service with Acura of Rochester new vehicle to get their service with Acura of Rochester More
by Kalyn
