Rick Gross
Rick Gross at Acura of Rochester
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Rick Gross

Acura Sales Advisor

Acura of Rochester

3883 West Henrietta Road
Rochester, NY 14623

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5.0
15 Reviews

Dealership Experience

16 yrs, 5 mos

5.0

15 Reviews

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15 Reviews of Rick Gross

December 29, 2021

Dealership Rating
Employee Rating

What a wonderful experience it was to deal with Rick Gross at Acura o Rochester. He made the car buying experience simple and easy, due to his knowledge and thoroughness. I would definitely purchase ano More

by Deanagnello
Overall Experience
Recommend Dealer
Yes
Dec 29, 2021

Acura of Rochester responded

Thank you for sharing the wonderful experience you just had working with Rick Gross here at Acura of Rochester. I am happy to read the kind words you have after working with him. Enjoy your new Acura vehicle!

October 28, 2021

Dealership Rating
Employee Rating

Rick along with Jabin were very helpful with the purchase of my RDX. Truely appreciate the communication, knowledge of the vehicle , and courtesy that Rick expressed during the entire buying process. Very pl More

by Becky S
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Nov 01, 2021

Acura of Rochester responded

Thank you for sharing the experience you had working with Rick and Jabin here at Acura of Rochester for your recent RDX purchase. What a remarkable vehicle - congratulations!

October 09, 2021

Dealership Rating
Employee Rating

Rick Gross and the entire Acura of Rochester personnel were outstanding to work with through our car buying experience. They were competent, professional, helpful and supportive. Rick listened to our wish More

by Hperis
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jabin Hutton

Oct 11, 2021

Acura of Rochester responded

Thank you for sharing the wonderful experience you recently had here at Acura of Rochester. I am so glad Rick was very helpful during the process of getting a great Acura vehicle. We appreciate you taking the time to share this feedback and we welcome you to the Garber family!

August 25, 2021

Dealership Rating
Employee Rating

Very nice dealership, good selection of Acura’s and nice staff. Did a very nice job preparing my car and cleaning it up for pickup. Rick and Jabin did a great job explaining all of the perks and options ava More

by Alec DeYoung
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jabin Hutton

Aug 26, 2021

Acura of Rochester responded

Thank you for taking the time to share the wonderful experience you just had working with Rick and Jabin to get a new Acura vehicle with us. I am so happy to read your expereince. Welcome to the Garber family.

August 16, 2021

Dealership Rating
Employee Rating

Rick and the dealership served me well through the car buying process. He was professional , knowledgable and helpful with my needs.I love my ILX. More

by Traceyafarmer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Carroll

Aug 16, 2021

Acura of Rochester responded

Thank you for sharing the experience you had working with Rick here at Acura of Rochester. We appreciate your business and are happy to know you are loving that new ILX!

August 12, 2021

Dealership Rating
Employee Rating

Rick was extremely helpful in making sure I found the right vehicle for me. Him and Jabin were both great and it was an enjoyable car buying experience. More

by ColtonTudisco
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jabin Hutton

Aug 13, 2021

Acura of Rochester responded

Thank you for sharing your feedback working with Rick here at Acura of Rochester. Congrats on your new Acura vehicle!

July 03, 2021

Dealership Rating
Employee Rating

Great service, I highly recommend anyone looking into a new vehicle to get their service with Acura of Rochester More

by Kalyn
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jabin Hutton

Aug 13, 2021

Acura of Rochester responded

Thank you for sharing your feedback working with our team here at Acura of Rochester. We value your business and appreciate the 5-stars! Kevin I Parker, General Manager/Managing Partner

May 12, 2021

Dealership Rating
Employee Rating

We had a great experience with Rick Gross to buying our new car Acura RDX. He was very helpful, friendly and knowledgeable. He treated us with curtesy and showed us the new features of the new car. We hi More

by Brightroby
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
May 14, 2021

Acura of Rochester responded

Thank you so much for sharing the experience you had working with Rick Gross here at Garber Acura of Rochester. So happy you enjoyed working with him to get a new Acura vehicle. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

October 14, 2019

Dealership Rating
Employee Rating

Great Experience I visited Acura of Rochester to look at the Acura TLX. Rick Gross was the salesperson I met with. He was extremely knowledgeable, professional, and More

by Kathy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 15, 2019

Acura of Rochester responded

Thank you for sharing the experience you had working with Rick Gross here at Acura of Rochester. We appreciate you stopping in to look at the Acura TLX. Should you need any assistance in the future on vehicle needs, please let us know! Kevin I Parker, General Manager/Managing Partner

July 13, 2019

Dealership Rating
Employee Rating

Great dealership! I was extremely happy with my experience at Acura of Rochester. Our salesman, Rick Gross, was knowledgeable, professional and personable. He explain More

by Barb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 15, 2019

Acura of Rochester responded

Thank you for sharing the recent experience you had working with Rick here at Acura of Rochester. We appreciate your feedback and thank you for the 5-star review! Kevin I Parker, General Manager/Managing Partner

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