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Paragon Acura

Queens, NY

4.8
1,755 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,755 reviews

December 03, 2022

This is my third car from Peter and like always he takes care of me first class service putting my needs as a priority thanks again for making it happen on such short notice!!! More

by Kennethcrandell
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Pazmino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Mateo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Paragon Acura responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Peter went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 29, 2022

Thomas is very efficient and thorough with service. He seems to want to help give you the best deals. He is friendly and in this type of business you need to be a people’s person More

by McRaes
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Paragon Acura responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Thomas's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 20, 2022

Thomas helped us get the car we wanted for the best price and was always available for anything we needed in the process. More

by morrmeroz
Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Paragon Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 18, 2022

easy and very helpful experience. answered all my questions and got me everything i wanted. More

by MontJ12
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Paragon Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 07, 2022

Thomas is best person to deal with, I have been dealing with him for the last 5 years so far 5 star service all the way. More

by Mainul1050
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Paragon Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 31, 2022

Went there yesterday 10/30 around 11:30am. Wilson did not want to give me numbers on a lease unless I signed a paper he created that said, “I agree to do business if the numbers are right” I More

by Lebron.tyler
Overall Experience
Recommend Dealer
No
Employees Worked With
Wilson Mateo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Paragon Acura responded

On behalf of Paragon Acura, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Shun Rodriguez [email protected] (C) 908-316-8146 (W) 929-543-3310

October 27, 2022

Thomas NG and Justin Hili were friendly and helpful. Love my new car! I highly recommend Paragon Acura and Paragon Honda. More

by JessicaK
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Paragon Acura responded

Thank you for leaving us this great review, Jessica! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 26, 2022

Once again Justin Hili and Thomas Ng provided me with excellent customer service. Getting into my new lease was seamless and door to door. More

by Linda B
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Paragon Acura responded

Thank you for taking the time to write us a great review, Linda! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 24, 2022

Beware They always try to cheat you, they do not respect the contracts, they treat the sale as a deception More

by Rogarqui
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Wilson Mateo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Paragon Acura responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Shun Rodriguez [email protected]

October 22, 2022

Thomas was awesome & excellent in providing the customer satisfaction & highly recommended him to other customers. More

by Tenzin
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Paragon Acura responded

Thanks for your outstanding review! I'm very happy to hear that Thomas was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

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