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Thomas Ng
Thomas Ng at Paragon Acura
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Thomas Ng

Brand Ambassador

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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5.0
914 Reviews
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* Brand Ambassador, National Platinum Level Sales & Leasing Consultant, NSX Specialist, & Ceramic Pro Certified * Sales of the Year 2015, 2016, 2017, 2019, 2021 * National Top customer satisfaction

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

National Platinum Member

Brand Ambassador

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Languages Spoken

Cantonese Cantonese

English English

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Employee Video

5.0

914 Reviews

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915 Reviews of Thomas Ng

December 06, 2022

Dealership Rating
Employee Rating

This dealership is the most professional in the business. Nothing but class. From the moment you walk in, to the time you leave you are taken care of to the fullest extent. Thomas is the best. If you are loo More

by Kirbyk525
Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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November 29, 2022

Dealership Rating
Employee Rating

Thomas is very efficient and thorough with service. He seems to want to help give you the best deals. He is friendly and in this type of business you need to be a people’s person More

by McRaes
Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Nov 30, 2022

Paragon Acura responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Thomas's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 20, 2022

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Thomas helped us get the car we wanted for the best price and was always available for anything we needed in the process. More

by morrmeroz
Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Helpful
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Nov 21, 2022

Paragon Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 18, 2022

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Employee Rating

easy and very helpful experience. answered all my questions and got me everything i wanted. More

by MontJ12
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hili

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Nov 21, 2022

Paragon Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

November 07, 2022

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Employee Rating

Thomas is best person to deal with, I have been dealing with him for the last 5 years so far 5 star service all the way. More

by Mainul1050
Customer Service
Friendliness
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Recommend Dealer
Yes
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Nov 08, 2022

Paragon Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 27, 2022

Dealership Rating
Employee Rating

Thomas NG and Justin Hili were friendly and helpful. Love my new car! I highly recommend Paragon Acura and Paragon Honda. More

by JessicaK
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hili

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Oct 31, 2022

Paragon Acura responded

Thank you for leaving us this great review, Jessica! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 26, 2022

Dealership Rating
Employee Rating

Once again Justin Hili and Thomas Ng provided me with excellent customer service. Getting into my new lease was seamless and door to door. More

by Linda B
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hili

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Oct 27, 2022

Paragon Acura responded

Thank you for taking the time to write us a great review, Linda! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 22, 2022

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Thomas was awesome & excellent in providing the customer satisfaction & highly recommended him to other customers. More

by Tenzin
Customer Service
Friendliness
Pricing
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Recommend Dealer
Yes
Helpful
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Oct 24, 2022

Paragon Acura responded

Thanks for your outstanding review! I'm very happy to hear that Thomas was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 20, 2022

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Employee Rating

Thomas was great! He was attentive and listened to our needs. He brokered a deal that we were happy with. Will do business with him again in the near future. More

by MEL3232
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Helpful
Report | Print
Oct 21, 2022

Paragon Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

October 15, 2022

Dealership Rating
Employee Rating

It's my 3rd Acura lease at Paragon. Thomas has been really excellent at every level of service. Answer my questions even on his personal time. Excellent communication. Highly recommend More

by Lei
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Helpful
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Oct 17, 2022

Paragon Acura responded

Lei, we are truly grateful for this awesome review! We are thrilled that Thomas was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | [email protected]

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