Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acuras greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultant by treating my clients fairly and providing a custom experience tailored to their wants and needs.
Read moreDealership Experience
7 yrs
Industry Experience
7 yrs
Specialties & Trainings
Training and development
2X Platinum Council of Sales Excellence
2016 #1 Performing Sales Consultant
View more specialties & trainings65 Reviews
Write a Review65 Reviews of Alexander Matallana
October 01, 2022
Peter & Caroline were very helpful, would definitely recommend this place for anyone looking to buy a car recommend this place for anyone looking to buy a car More
Other Employees Tagged: Peter Pazmino
July 29, 2022
Great service Wonderful at communicating and very helpful. I had never purchased a vehicle sight unseen and they were great. helpful. I had never purchased a vehicle sight unseen and they were great. More
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo, Hassan Azhar, Carlos Jaramillo, Amanda Sepulveda, Kelvin Miller
July 02, 2022
Peter was very professional and very helpful. It was a smooth transaction, very pleasurable. I only go to Paragon. It was a smooth transaction, very pleasurable. I only go to Paragon. More
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo, Hassan Azhar, Carlos Jaramillo, Kelvin Miller, Chris White
March 09, 2022
Thomas Ng and the entire Paragon team of professionals Exceeded my expectations. Murat & Co are my deal makers, moved me up the pillars quickly to my 3rd MDX now in the Type S ADVANCE. Outstanding servi Exceeded my expectations. Murat & Co are my deal makers, moved me up the pillars quickly to my 3rd MDX now in the Type S ADVANCE. Outstanding service. Look forward to catching with these guys after some quality seat time. More
Other Employees Tagged: Murat Deljanin, Thomas Ng, Hassan Azhar
February 15, 2022
Got my new 2022 RDX signed, sealed and delivered by Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY b Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY be dealing with Paragon Acura. And since we have Hondas too, we will only deal with Paragon. Brian Benstock has created a phenominal team. You want an Acura this is the place to go! More
Other Employees Tagged: Justin Hili , Eudes Rodriguez
February 06, 2022
Excellent service everything was great, it was easy within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I c within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I connected to the dealer and to the seller I was given a great price on the car and I didn’t feel like I was push to get this car I feel confident when I sign this paperwork I was out of the dealer in three hours with a brand new car , I was so happy and my husband was happy with the purchase. I love it ! I can’t thank him enough. More
Other Employees Tagged: Jose Perez, Murat Deljanin, Hassan Azhar, Carlos Jaramillo
November 18, 2021
This is the second time I’ve bought a vehicle from this dealership; and I must say, I went home satisfied in a vehicle that not only suits my style and preference, but was also in my budget in this rough e dealership; and I must say, I went home satisfied in a vehicle that not only suits my style and preference, but was also in my budget in this rough economy that we are in. Jose Perez assisted me with shopping for a new vehicle. The vehicle I had prior to this was a Acura TL which I bought years back from this same dealership. Unfortunately it was flooded and totaled, according to insurance. Jose took the time to assist me and help me get into a new a vehicle that I can afford and that I would also love. The paperwork and process was super quick; quicker than I would ever imagine as a matter of fact; and I was a happy driver by end of that evening. More
Other Employees Tagged: Jose Perez
April 07, 2020
I have been a customer of Paragon Acura for a long time and they never let me down. Great service and staff and great cars! and they never let me down. Great service and staff and great cars! More
Other Employees Tagged: Peter Pazmino
January 09, 2020
This dealership is the worst. I bought a brand new Acura and it broke down in the side offs the road the same day I bought it. They would not honor the warranty or give my money back. This place is the and it broke down in the side offs the road the same day I bought it. They would not honor the warranty or give my money back. This place is the worst. More
Other Employees Tagged: Murat Deljanin, Hassan Azhar, Carlos Jaramillo , Patrick Cabarcas, Francisco Collado, Petr Frolkin, Yiu Lang Liu, Justin Liu, Fernando Manon