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West Herr Acura of Buffalo

Buffalo, NY

4.9
79 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 79 reviews

December 02, 2022

Exceptional service. Thorough steps beginning to end. Working out solutions, completing a job well done and excellent customer service. Years of service there and num More

by TryNSX
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciera/Justin/Brian
November 21, 2022

Heidi once again exceeded my expectations. From the beginning of the buying process to delivery was amazing. She showed me the service area and walked me through everything on my car! She’s a More

by Jonmmietus
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Gebler
November 21, 2022

Agent was great, much better than last time I brought in my other acura, would recommend More

by NewYork_Mike
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
November 15, 2022

Jason was vey helpful and I asked him if he rotated the tires he said no need to do that they were fine. That was a shock to me because they could of did it and changed me. I was very impressed with him be More

by Kas54m
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 07, 2022

Friendly staff, excellent service. The service department takes care of any issues with my vehicle in a timely manner More

by Rich.
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason
October 31, 2022

This is the 2nd vehicle we have purchased from West Herr. Both times have been great! More

by pinegrovecollision
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul
October 16, 2022

clean efficient all work was done in a timely manner And the car was washed and vacuumed More

by pjsaopt
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
mark
September 28, 2022

Service was delivered timely and professionally. I was very satisfied and impressed by their strong customer-orientation. More

by Mike
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I cannot recall
September 28, 2022

Great service, friendly, trustworthy and super convenient. Everything is always explained clearly. Don’t try to sell you things you don’t want or need. I’m More

by mrymburich
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ciara
September 23, 2022

Ciara was a pleasure to meet. She was very professional. Very knowledgeable and cheerful. She arranged my service visit. I will remember her caring attitude. More

by Mark
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ciara
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