Flow Acura Winston-Salem
Winston-Salem, NC
100 Reviews of Flow Acura Winston-Salem
TERRIBLE!! DON’T BUY OR CONSIDER BUYING FROM THEM!! I drove several hours and hundreds of miles for an absolutely terrible company experience. I requested the out the door price and they told me to go on drove several hours and hundreds of miles for an absolutely terrible company experience. I requested the out the door price and they told me to go online and fill out my information to get this price. I did so, had a check wrote out for the price of $47,590.66 and contacted them about paying no more than that price. Their response was that the rate was based on standard interest rates and that they couldn’t confirm if this was the price I would pay upon getting to the store. Still I drove the hundreds of miles and several hours, even taking off work early to get there, just to be told the cheapest they could sell me the 2021 Acura TLX Advance Package was $50024.88, although the MSRP is $47,325. I refused! After considering overnight and for several hours the next day, I decided I would pay it and be done with it. I contacted the salesman I spoke with back who contacted the finance department and was then told that they couldn’t sell the car to me because I wouldn’t finance through them and they just couldn’t do a cash deal. More
Had our first maintenance experience after purchase of a new RDX and Cody did an excellent job of explaining what would be done and the cost. He was even able to get us a slightly lower price by using a cou new RDX and Cody did an excellent job of explaining what would be done and the cost. He was even able to get us a slightly lower price by using a coupon from another dealership. More
I dealt with Cody in the Service Department. He provides excellent Customer Service and he is very knowledgeable of his job. Flow Acura is the only way to go. provides excellent Customer Service and he is very knowledgeable of his job. Flow Acura is the only way to go. More
I drove my RDX from Orlando and needed it checked out (heard a noise in the under carriage) Cody worked my car into the schedule but more importantly, his personal service and professionalism let me know (heard a noise in the under carriage) Cody worked my car into the schedule but more importantly, his personal service and professionalism let me know - I was in good hands!! More
Jackie at Acura Service has been the absolute best. I have bought all my Acura’s from Stevenson Acura and had great service there but once Flow bought them out I bought a CPO Acura TLX in June of 2019 an have bought all my Acura’s from Stevenson Acura and had great service there but once Flow bought them out I bought a CPO Acura TLX in June of 2019 and she has gone out of the way to make sure I’m 100% satisfied. I could go on but she has made me to where I will always come back for my car service needs. Thanks JACKIE! -Harrison Dandrea More
Brought my ILX in To a different Acura Dealership because of a heating issue. I was pretty much told wasn’t a manufacturer problem good luck. After 2 trips there I decided to try Flow Acura. Immediately I co of a heating issue. I was pretty much told wasn’t a manufacturer problem good luck. After 2 trips there I decided to try Flow Acura. Immediately I could tell a difference.Cody seemed more than happy to do his job but went above and beyond that to help me get my car fixed and covered by the warranty! Cody truly cares about the customer and will go to bat for them!! Thank you Cody you have gained a customer for life!! More
Regular service As usual we dealt with Cody in the service department and the service was excellent. We have grown to expect top notch service because that’s what we’ As usual we dealt with Cody in the service department and the service was excellent. We have grown to expect top notch service because that’s what we’ve had for the past five years. More
I recently took my Acura MDX to Flow Acura and like always I appreciate my representative Cody Weagly. Cody was very knowledgeable and very professional. Because of the great service I will always re always I appreciate my representative Cody Weagly. Cody was very knowledgeable and very professional. Because of the great service I will always return back to Flow Acura for all my service needs. More
So far each experience with Flow Acura of WS has been seamless! Cody provided exceptional customer service and I’m appreciative of the how well he communicates with updates on the service! seamless! Cody provided exceptional customer service and I’m appreciative of the how well he communicates with updates on the service! More
They made the experience seamless and worthwhile. I have never had a more positive encounter from any other dealership. I highly recommend giving them your business! never had a more positive encounter from any other dealership. I highly recommend giving them your business! More