Jeff Wyler Acura of Fairfield

NEVER, NEVER trust this dealership and sales manager Brandon Agee. I made a deal with salesman Cameron to close a deal at 12 noon on a Thursday for a 2020 MDX. He had reviewed and confirmed with the sal Brandon Agee. I made a deal with salesman Cameron to close a deal at 12 noon on a Thursday for a 2020 MDX. He had reviewed and confirmed with the sales manager. I live 120 miles and 2 hours from the dealership. I drove towards the dealership and was 15 minutes away, after 100 miles and two hours, when sales manager loser Brandon Agee called to say he was in the process of selling the car to someone else and to not bother to come in. My salesperson was not even aware. Agee offered no explanation or apology. General manager Lenny Pugh could only say there was a misunderstanding. At first saying it was my fault but later changing his story. He was now going to use it as a teaching opportunity to his staff. He also claimed they had never had a deal with an out of town buyer. Given inventory constraints and internet shopping, I find this very difficult to believe. The people at this dealership are not to be trusted in any way. STAY AWAY from them. More

Ben was great to work with. With supply chain issues causing delays in delivery, Ben kept us updated on status which was much appreciated. He was very helpful and knowledgeable With supply chain issues causing delays in delivery, Ben kept us updated on status which was much appreciated. He was very helpful and knowledgeable as to features upon vehicle delivery. More

Ben was wonderful to work with, not once did I have to contact him to ask when my new car would arrive, he kept me informed through out the process. He helped me with the financing & made sure that everyt contact him to ask when my new car would arrive, he kept me informed through out the process. He helped me with the financing & made sure that everything was in order so that when my car arrived, it was a quick signing of paperwork, which allowed Him plenty of time to showing me all the great features of my new RDX. I love the car & the service I received. I’d definitely recommend Ben & the team at Jeff Wyler Acura. More

Had a great experience with dealer and sales rep Randy Harrison. Purchase was nice and smooth and Randy kept me updated on the arrival of vehicle. Thank you Harrison. Purchase was nice and smooth and Randy kept me updated on the arrival of vehicle. Thank you More

Jason is very professional, I had a very smooth purchae experience, Jason is very helpful patient and responsible. Thank you Jason。 experience, Jason is very helpful patient and responsible. Thank you Jason。 More

I have always been very happy and satisfied with my experience at Superior Acura. This is my sixth Acura purchase, and I've never been more pleased. I have never had any issues or problems with my Ac experience at Superior Acura. This is my sixth Acura purchase, and I've never been more pleased. I have never had any issues or problems with my Acura cars, and I love driving them. Steve Swantko has always been helpful and informative in my car buying process. This is why I will continue to go back. More

Recently, I purchased a new Acura MDX Type S from the Superior Acura dealership. The sales representative who stewarded this purchase was Steve Swantko. I had been awaiting the MDX Type S since I first Superior Acura dealership. The sales representative who stewarded this purchase was Steve Swantko. I had been awaiting the MDX Type S since I first read about it in late 2020. In December, 2021, I ordered one. Fortunately, my car was built this January and I took possession of it on February 7, 2022. Steve kept me up to date on the availability of the type S all through 2021 and let me know when orders could be placed. The Sales process was painless and straight forward and left me with the feeling of having been treated fairly. This is the fourth MDX I have purchased from Superior Acura, the first having been in 2005. Superior Acura is about 30 minutes from my home while another Acura dealer is about 5 minutes away. Based on my past sales treatment and service experience, the extra 25 minute drive is worthwhile. Steve did an excellent job explaining/training me on the new features of the MDX Type S and made clear that he is available for any questions. I am quite happy with both the car and my experience purchasing the car. More

I received excellent service and the salesman Jason Johnson was great. I couldn’t ask for anything better thank you Jason Johnson was great. I couldn’t ask for anything better thank you Jason More

Steve did a great job. Reached out to many competitors requesting quotes, saw many variations of responses, most lacking. Steve followed up promptly with a professional and nice demeanor. Happy with my pu requesting quotes, saw many variations of responses, most lacking. Steve followed up promptly with a professional and nice demeanor. Happy with my purchase More