Columbia Acura Inc
Cincinnati, OH
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The salesman I was dealing with was super helpful. I did go to look at a certified Acura, but it has damage that they did not tell me about. It was a wasted trip. It should not be listed as certified I did go to look at a certified Acura, but it has damage that they did not tell me about. It was a wasted trip. It should not be listed as certified if there is damage to the car. More
Very pleased with the service team! Jamey, Nate and Jacob took great care of me. My vehicle was in for a few days to have it fixed and the team kept in constant contact. Appreciate all of their hard Jacob took great care of me. My vehicle was in for a few days to have it fixed and the team kept in constant contact. Appreciate all of their hard work!!! More
Service Department is awesome – special shout out to Jamey. I replaced my own battery in the remote key fob, and after that it did not work (go figure). Over the phone, Jamey was able to diagnose Jamey. I replaced my own battery in the remote key fob, and after that it did not work (go figure). Over the phone, Jamey was able to diagnose and suggest a process that helped me fix the key fob – All good now! This is on top of the normal great service I get from these folks on a regular basis. Thanks Columbia Acura! More
Great experience, very smooth transaction I bought a 2020 RDX last week and worked with Gary Berner on the purchase. Gary was a pleasure to deal with and was very helpful explaining all the f I bought a 2020 RDX last week and worked with Gary Berner on the purchase. Gary was a pleasure to deal with and was very helpful explaining all the features the RDX Tech has. Gary drives an RDX, so he knows the car! The transaction was quick and easy which was great because we were in the middle of the Covid-19 situation. I highly recommend this dealer and Gary in particular. More
Just wanted to thank the service department for the OUTSTANDING CUSTOMER SERVICE they have given me. Couldn’t ask for better service. Very trusting and willing to work with you. I truly and grateful fo OUTSTANDING CUSTOMER SERVICE they have given me. Couldn’t ask for better service. Very trusting and willing to work with you. I truly and grateful for Acura Service. #TeamAcura More
Alex helped me with a basic oil change and tire rotation. I tried taking the cheap way out and it came back to bite me. After Valvoline Oil in Rookwood changed my oil and didn’t put the heat shield/drip pan I tried taking the cheap way out and it came back to bite me. After Valvoline Oil in Rookwood changed my oil and didn’t put the heat shield/drip pan all the way on, didn’t thread the oil filter on all the way and of course no wash I went to Columbia Acura and Alex not only fixed their mistake but also recommended an excellent vet to me. Let my lesson be the reason you never leave the dealership and if it’s your first time ask for Alex. He’s a true person to deal with and very honest. More
Excellent Buying Experience I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the entire Columbia Acura team. I made the drive from Columbus, Ohio for the purchase. I will definitely be a returning customer. Keep up the amazing work and outstanding customer service! More
Best car buying experience ever-Mike Gary Berner did a terrific job in making our car buying experience stress free. We were told that Columbia Acura is a great dealership. We now agree Gary Berner did a terrific job in making our car buying experience stress free. We were told that Columbia Acura is a great dealership. We now agree and would highly recommend Gary to our family and friends. More
New RDX Our experience with Gary Berner in sales went very well as he kept in contact upon my internet inquiry thru the sale and after as we left an item in o Our experience with Gary Berner in sales went very well as he kept in contact upon my internet inquiry thru the sale and after as we left an item in our old car which he found and let us know he has it. Also was impressed with experience in finance as Sonny{?} was able to amend papers when we added my wife to the papers at the last minute with little delay. More